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Safety Recall 22S27 Rear Axle Bolt Fractures

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Just heard back. My salesperson is saying that they will be limiting torque temporarily until a hardware fix can be done so they can sell it. When the hardware fix is completed, they will bring it back up to stock power levels. THIS SUCKS!
So much confusing information out there...The document supplied to the NHTSA says e-brake PCM update. I think that document would have to say torque limiting verbiage as well. But I was told by 2 separate service dept that a hardware fix was probably coming to the retail explorers ( the document states the PIU get the hardware already). Honestly now I'm nervous because a few members with 21 platinum models with the 1 rear bolt did not get the recall....of course they have less power on those years.
 

CareerFiremanGuy

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Just heard back. My salesperson is saying that they will be limiting torque temporarily until a hardware fix can be done so they can sell it. When the hardware fix is completed, they will bring it back up to stock power levels. THIS SUCKS!
How is the salesperson coming up with that when every document from FORD's official recall is to the contrary? (e-brake flash only)
Something doesn't sound right ...
 

CareerFiremanGuy

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So much confusing information out there...The document supplied to the NHTSA says e-brake PCM update. I think that document would have to say torque limiting verbiage as well. But I was told by 2 separate service dept that a hardware fix was probably coming to the retail explorers ( the document states the PIU get the hardware already). Honestly now I'm nervous because a few members with 21 platinum models with the 1 rear bolt did not get the recall....of course they have less power on those years.
Confusing is right!

The official FORD recall states just an e-brake flash and nothing else.
 

M1nd64m3

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On the way
How is the salesperson coming up with that when every document from FORD's official recall is to the contrary? (e-brake flash only)
Something doesn't sound right ...
I agree, but i'm just relaying the information I received from the dealer. The PCM update is complete, but the dealer still can't release the car, so something is up. I got ford involved too, they talked to the dealer and this is the latest update they've given me.
 

CareerFiremanGuy

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I agree, but i'm just relaying the information I received from the dealer. The PCM update is complete, but the dealer still can't release the car, so something is up. I got ford involved too, they talked to the dealer and this is the latest update they've given me.
I understand. Either FORD is reneging on their official recall or the dealer doesn't know what they're doing. Those are the only two options.
Keep us informed.
 

Last edited:

Efinkens

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Philadelphia, PA, USA
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2022 explorer st
If I take my ST in for routine service, will they do the recall work whether I like it or not?


Sent from my iPad using Tapatalk
 

ZRX61

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How is the salesperson coming up with that when every document from FORD's official recall is to the contrary? (e-brake flash only)
Something doesn't sound right ...
Operative word: "Salesman".. which basically means a clueless idiot, the one I dealt with didn't even know how many turbos it had.
 

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Location
Lancaster, NY, USA
Vehicle
2021 Explorer Platinum
I believe the Platinums have the 3.31 axle.
Platinum has 3.31 axle ratio, correct! The 3.58 axle ratio is exclusive to the ST.

Here is information from Ford 2021 RV & Trailer Towing guide.
https://www.fleet.ford.com/content/...-guides/2021_Ford_RVandTrailerTowingGuide.pdf
Screenshot 2022-05-08 215250.jpg

I'll add that my Platinum really puts me back in the seat under full throttle.
The ST acceleration must be spectacular. Hope I get to experience an ST some day!
 

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CareerFiremanGuy

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... the one I dealt with didn't even know how many turbos it had.
We have 3, right? ;)

... I'll add that my Platinum really puts me back in the seat under full throttle. The ST acceleration must be spectacular ...
Comapred to your Platinum I would say the ST accelerates better but not "spectacularly" better. Enjoy your ride!
 

I Bleed Ford Blue

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The 3.58 axle ratio is exclusive to the ST.
That is incorrect. The platinum gets a 3.31, the hybrid gets a 3.73, and everything else gets a 3.58 including the base, XLT, Limited, and the timberline along with the ST
 

CareerFiremanGuy

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That is incorrect. The platinum gets a 3.31, the hybrid gets a 3.73, and everything else gets a 3.58 including the base, XLT, Limited, and the timberline along with the ST
The man who Bleeds FORD Blue has spoken!
 

FordMatt

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For those of you riled up regarding all the misinformation coming from the FCSD Zone Manager or the dealership's sales department, please disregard.

The person of importance that would have the information available for this concern would be the Field Service Engineer. This is a service specific representative that each dealership has assigned.

Please be aware the field organization has not been provided additional information beyond a "solution" that will be released to dealers by June 6th.

I promise, the sky is not falling.
 

CareerFiremanGuy

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The sky is staying where it should be, I can put away my Kevlar umbrella.
Thanks FM!
 

STFan

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For those of you riled up regarding all the misinformation coming from the FCSD Zone Manager or the dealership's sales department, please disregard.

The person of importance that would have the information available for this concern would be the Field Service Engineer. This is a service specific representative that each dealership has assigned.

Please be aware the field organization has not been provided additional information beyond a "solution" that will be released to dealers by June 6th.

I promise, the sky is not falling.

Good stuff and thank you for sharing your insights.
 

Messages
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Location
Belleville, IL, USA
That is incorrect. The platinum gets a 3.31, the hybrid gets a 3.73, and everything else gets a 3.58 including the base, XLT, Limited, and the timberline along with the ST
Actually here are the specs. Appears 22 models are different F3768B1B-0F3C-4B08-9807-42BE874CE987.png
 

Messages
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Location
St. Catharines, ON, Canada
Vehicle
21 ST
On May 4 my dealer/tech here said he sees the bulletin is being changed into a recall.
 

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Location
Calgary, AB, Canada
I don't understand why Ford is putting the rear 2 bolt subframe assembly in their Lincoln Aviator while the ST gets the single bolt subframe? I've driven the Aviator recently, it is of no comparison to the ST in terms of performance. Why won't Ford beef up the performance model to handle hard launches, etc....basically the type of performance driving one would expect with a performance model?
 

Cruising68

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Location
Chicago, IL, USA
I don't understand why Ford is putting the rear 2 bolt subframe assembly in their Lincoln Aviator while the ST gets the single bolt subframe? I've driven the Aviator recently, it is of no comparison to the ST in terms of performance. Why won't Ford beef up the performance model to handle hard launches, etc....basically the type of performance driving one would expect with a performance model?
Completely agree! Some of us think they did this due to part availability and/or penny pinching. Either way, not a good look for Ford IMO. This crossmember is taking up way to much space in my garage. I need to get off the pot and either do it or pay Ford to do it which pains me.
 

CareerFiremanGuy

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Actually here are the specs. Appears 22 models are different
Great info, that chart is a keeper. (y)

... Why won't Ford beef up the performance model to handle hard launches, etc....basically the type of performance driving one would expect with a performance model?
I'd love to be a fly on the wall of FORD Engineering: "Heh John, that thing we did with the 3 bolt rears? Yeah, it didn't work."

... This crossmember is taking up way to much space in my garage ...
I'll give you my address, you can send it to me. Don't worry, I'll pay for the shipping.

Because that's what friends do!
 



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