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This exact thing happened to me. The wrong differential was installed and now since they put the correct one, the shuddering, grinding is gone. So in the past year, I've had 2 transfer cases and 2 differentials installed.

Wow and I was hopeful that despite my numerous major issues with my first-year ST, that by 2025 Ford would have worked out the bugs over the past 5.5 years!

Great to know that Ford has really spent the last 5+years studying the issues and really did their homework to try to resolve them and satisfy new customers--NOT!

As much as I hate the problems I had with my 2020 all under warranty btw, I would never have wanted a newer model year without all the bells and whistles that should be on a $60+ vehicle. Mine has everything and I wouldn't have it any other way! Love my massaging seats, cooled/heated, wiper...

The sporty aggressive looks, driving experience and my 21 inch shiny black wheels were what made me choose the ST over the Nautilus V6 5 years ago this week!

I've never leased a vehicle but it seems that is the best way to go nowadays and every 3 years get a brand new vehicle!

At a price point of $60,000 and monthly payments of $700 per month, I would have hoped Ford could have actually built a car that wouldn't fall apart in less than a few years and frustrated owners wouldn't have to get their hands dirty and have to solve problems themselves! Guess it was too much...

After that repair is when all my recent problems started: rear differential and transfer case both replaced twice in a span of just 6 months! It has made me lose faith in Ford and especially Explorers! Previoiusly I've owned 2 MKZ's, Mystique and Tempo and this is the Ford product with the most...

I'm hoping mine will stay out of the shop for a while! I had my front axle disconnect repair, rear differential replaced twice and transfer case twice and all before 55K miles! I'm not ready for a new car just yet so I'm hoping to hold out another year or so with the remaining 2 years of ESP...

No idea they said both were damaged and had to be replaced. The differential had pieces of metal inside and the transfer case had been burned up.

The FADA TSB for the front axle is under powertrain warranty along with CV boots, rear differential and transfer case. I've had all of the above replaced in the past couple years. I have less than 2 weeks left on powertrain but purchased an ESP 2 years ago; I have yet to have a repair under ESP...

Yes my alerts have not been available. I also noticed the app hasn't been updated in over a month.

How many miles do you have on your 2020 ST?

Same as on my Sync 3 map! I guess they didn't fix things that weren't broken on the original!

I have no mods at all and I went to Sheehy Ford in Gaithersburg, where I bought it 5 years ago.

Update to verson 23188 and problems usually get solved. Might need a factor reset as well.

My 2020 built in Nov. 2019 didn't have that special windshielf decal. I'm ok with that since I have features that were deleted on the 2021 model. On the other hand, I've endured numerous and major failures all under warranty since the first year.

I've had literally almost everything but my engine replaced on my 2020 with 55,000 miles. So far all under warranty and free of charge.

I specifically asked my service department to check my driveshaft after 2 failed PTU's and RDU's. They found nothing with that but said the RDU had the wrong gear ratio. Mine is driving great now after a 4-wheel alignment and proper gear ratio differential.

My dealer also had to put a second new differential on it but this time there's no more shuddering and vibration on acceleration. They said the differential was the wrong gear ratio. I've had the transfer case replaced twice and the differential replaced twice in past 4 or 5 months. Now I think...