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Thermal R&D

Dpratt202

Member
Firefighter/EMT
Messages
64
Reactions
32
Points
17
Location
Los Angeles, CA, USA
Vehicle
2025 Explorer ST
#1
Just wanted to make this quick post about the company as a whole. (Feel free to move this topic if it’s in the wrong spot)

I had something rattling in the mid muffler of my Thermal 2.5in exhaust. I called them and explained what was going on, and they told me to come by their shop which was located near me. I show up and meet the guy who I talked to on the phone and he took my car in and they swapped my mid muffler no problem. As that was happening I got a free shirt from them which wasn’t needed but an awesome freebie. After they did the swap I got my car back and began to drive off but I noticed like a rubbing sound so I brought it back and I inadvertently was explaining my issue to the owner of thermal. He put jumped in my car to see if we could recreate the issue on a short test drive, we did. I brought I back to the shop and he threw it up on the lift and he himself adjusted one of the pipes that was rubbing.

TL:dr, Thermal is an awesome company and I will highly recommend them in the future for anyone.

The pics are after I left the garage on the Angeles Forest Highway and the shirt I got
 

Last edited:
Messages
3,022
Reactions
1,346
Points
252
Location
Nevada
Vehicle
'20 Raptor, '22 Explorer ST, '14 GT500, '03 F150
#2
That’s awesome. Refershing to see a company like that, as well as customers applauding them for that.
 



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