• Sign Up! To view all forums and unlock additional cool features

    Welcome to the #1 Explorer ST Forum and Explorer ST community dedicated to Explorer ST owners and enthusiasts. Register for an account, it's free and it's easy, so don't hesitate to join the Explorer ST Forum today!

Single Bolt Subframe on New Vehicles

Messages
3
Reactions
5
Points
2
Location
west Virginia
Vehicle
2023 Explorer ST
#1
This is a PSA to all who are ordering, have ordered, or will soon buy an ST new.

When you go to pick up your vehicle please look at your subframe and identify it to the dealer. You have 7 days from delivery to the dealer to have them submit a misbuilt vehicle report. Ask that the dealer to get the service department to look at it and review the part vs the engineering drawings. My vehicle came with a single bolt subframe and it is being replaced with a 2 bolt and Ford is covering the replacement. The part on my vehicle was marked with the correct engineering number but only had a single mount location. I cannot stress this enough, do not take delivery of the vehicle until you get confirmation parts are on order.
 

Cdubya

1000 Post Club
Messages
1,010
Reactions
484
Points
212
Location
NE Ohio
#2
Wow. Well done on that one. I had heard some 23's having only the single bolt subframe and it would suck if you got one. Hell, I would even cancel the purchase rather than hope Ford would make it right--which they clearly have not for previous 2021-2022s. Kudos to you for getting them to pony up.
 

OP
S
Messages
3
Reactions
5
Points
2
Location
west Virginia
Vehicle
2023 Explorer ST
Thread Starter #3
I think the important thing to note is that the part was labeled with the correct part and engineering numbers. This would indicate that the issue isn't because of Ford engineering making a change. The tech indicated the drawing still shows 2 bolt locations for the ST per the drawing number found on the part. I would suggest that there is a supplier issue in terms of QA. The reason for that can be speculated and I won't attempt to do so. In short there is a issue that Ford needs to address with it's supply chain.
 

Messages
97
Reactions
24
Points
7
Location
Derry, NH
Vehicle
2020 Explorer ST
#4
Is there any hope for people who already took delivery of their new ST and the 7 days has elapsed?
 

OP
S
Messages
3
Reactions
5
Points
2
Location
west Virginia
Vehicle
2023 Explorer ST
Thread Starter #5
I do not know. Several people have mentioned clunking seems to be
Is there any hope for people who already took delivery of their new ST and the 7 days has elapsed?
Dave I can't say. If you do have issues I would demand they review part numbers and engineering drawings. I have read on here that clunking when shifting into gear is a sign your diff bolt is bent. Outside of that you've got to wait for them to put out another recall.
 

Messages
113
Reactions
47
Points
27
Location
Pleasant Valley, MO, USA
Vehicle
2022 Explorer ST
#6
I think the important thing to note is that the part was labeled with the correct part and engineering numbers. This would indicate that the issue isn't because of Ford engineering making a change. The tech indicated the drawing still shows 2 bolt locations for the ST per the drawing number found on the part. I would suggest that there is a supplier issue in terms of QA. The reason for that can be speculated and I won't attempt to do so. In short there is an issue that Ford needs to address with it's supply chain.
I’m assuming that the part/engineering numbering on the subframe is on a sticker and not stamped into the frame.
 

Cruising68

Active Member
Messages
838
Reactions
507
Points
182
Location
Chicago, IL, USA
#7
I’m still hoping Ford will pay for my new crossmember but as time goes by I don’t thing I will be getting a check

Agree it seems to have been a supply issue starting when they started delivering STs with the one bolt. Also still believe the STs were designed with two and definitely think 2 is better than one.


Sent from my iPhone using Tapatalk
 



Top