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Ford Explorer ST Vehicle Order Tracking

Messages
89
Reactions
27
Location
Michigan
Ugh so my car was delivered this morning. Notified this evening. Dealer says I can’t pick up tomorrow. Too short of notice I guess with their inspections they need to do. I’m sure there’s more to it, but like come on. Make sure there’s no damage and then give me the car. I’ll remove plastic, wash car.
Ugh. Bummer.

There’s likely more to the pre delivery process than that. Not saying it should take days, but they likely do some setup, update (reflash) the modules and make any other small running changes that didn’t take place at the factory.
 
Messages
7
Reactions
4
Location
Florida
I placed my order on 11/6 and production is currently scheduled for the week of 1/3
My order was accepted by Ford on 11/5 and I haven't received anything except the order number from the dealership, The dealer has no Vin # yet or any other info . I guess they didn't put in my email address, We haven't received anything from Ford. I just know that I was put in as XRetail and I'm priority 14 . It would be awesome to be able to track the progress of our order
 

ST721

New Member
Messages
15
Reactions
3
Location
MA
My order was accepted by Ford on 11/5 and I haven't received anything except the order number from the dealership, The dealer has no Vin # yet or any other info . I guess they didn't put in my email address, We haven't received anything from Ford. I just know that I was put in as XRetail and I'm priority 14 . It would be awesome to be able to track the progress of our order
You can try calling your dealer to see if they can provide you with your Vin#. Then you can enter Order# & Vin# on the ford site and track manually.

https://shop.ford.com/vehicleordertracking
 
Messages
7
Reactions
4
Location
Florida
We stopped by the dealership on Friday and was told there is no Vin yet , Do you know what priority # you have?
 
Messages
42
Reactions
8
Location
Huntersville, NC, USA
My order has shown as in production since 11/23. The codes have all populated and it pulled up on the united road site. Not sure why the site hasn’t updated. Asking my dealer on any updates, but has anyone else had issues with the tracker not working on the Ford site?
 

Gantell

New Member
Messages
21
Reactions
15
Location
Raleigh, NC, USA
The wait is over I picked it up from the dealer. Big wait at the dealership this morning into afternoon as there where lots of other folks in front of me.
Ordered 9-1-2021.
IMG_8885.jpg IMG_8887.jpg
 
Messages
50
Reactions
9
Location
Buffalo, NY, USA
Man, really jealous of you guys!

My order was confirmed August 12th and still no production date yet…


Sent from my iPhone using Tapatalk
 
Messages
136
Reactions
47
Location
The forrest
Welll…no lights in the cupholder. Dam you ford. But you forget about it quickly!
The infotainment screen is worlds better than the 5th gen. Something I didn’t expect.
You got it, nice! What did you do, just show up and tell them you were there to pick up the car? It looks sharp
 

st8

Member
Messages
300
Reactions
74
Location
Bel Air, MD, USA
You got it, nice! What did you do, just show up and tell them you were there to pick up the car? It looks sharp
I called them and the guy was actually like we’re working on it to see if we can get you in. Then he started taking down all my info and I could tell it was gonna happen. Weird thing is he emailed me this morning saying yeah, Monday night will work. Maybe they realized despite them saying today wouldn’t work and me still calling, I was adamant about picking it up.
 
Messages
84
Reactions
18
Location
NJ
Welll…no lights in the cupholder. Dam you ford. But you forget about it quickly!
The infotainment screen is worlds better than the 5th gen. Something I didn’t expect.
Badge on the back?

Sent from my SM-G996U using Tapatalk
 

st8

Member
Messages
300
Reactions
74
Location
Bel Air, MD, USA
Badge on the back?

Sent from my SM-G996U using Tapatalk
Okay so I told him over the phone. He agreed. I get there, they pull it up, freaking badge on the back!!! I’m like uhh there’s a badge lol he was like oh shoot sorry and they removed it.
 
Messages
84
Reactions
18
Location
NJ
Okay so I told him over the phone. He agreed. I get there, they pull it up, freaking badge on the back!!! I’m like uhh there’s a badge lol he was like oh shoot sorry and they removed it.
Well at least they took it off. Who were you dealing with? How was the wash? Any swirls on the black pillars?

Sent from my SM-G996U using Tapatalk
 

st8

Member
Messages
300
Reactions
74
Location
Bel Air, MD, USA
Well at least they took it off. Who were you dealing with? How was the wash? Any swirls on the black pillars?

Sent from my SM-G996U using Tapatalk
Yeah they were very nice about it. They don’t use a car wash. They have an on site detailer shop with things done by hand.

check your car when you pick them up! Mine was missing the cover piece that goes in the trunk. They ended up taking a piece from another vehicle.
 

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