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Safety Recall 22S27 Rear Axle Bolt Fractures

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Location
Amsterdam
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Ford Explorer ST PHEV MY22
Attached is the earlier repair of the police units. The tool is shown in the doc.
Thanks,

I'd think that a bushing replacement tool shouldn't be so hard to source.

Edit:
Indeed. About 60 euro for a universal set.
 

Attachments

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49
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35
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12
Location
Tennessee
Vehicle
2021 ST
Thanks,

I'd think that a bushing replacement tool shouldn't be so hard to source.

Edit:
Indeed. About 60 euro for a universal set.

If you or I were doing the repair, that would be fine. When a dealership is doing the work for Ford, they have to work with the tools Ford calls out. If the dealership did the work with alternate tooling, and something happened later on, then the dealership would be responsible since they didnt follow Ford directions.

My dealership is also having issues getting the proper tooling.
 

FORZDA3

Member
U.S. Air Force Veteran
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Location
Gloucester, VA, USA
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2021 Explorer ST
…….expected as much from a Subie WRX forum, or even a Mustang/Camaro forum, but not an Explorer ST forum…
If every forum you post in responds to you with similar disdain, you ever think it is just you rather than the entire world? Yeah, victimhood is a bitch.
 

Messages
129
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61
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27
Location
San Francisco
Vehicle
2022 ST
Attached is the earlier repair of the police units. The tool is shown in the doc.
I had this question in my mind the whole time - did Ford's crazy, cheap ass put the 3-bolt diff into Police Utility vehicles? Thanks to this post I know the answer.
Honestly, the units that are driven hard, put away wet, and have the lives of not just civilians, but officers that protect them - are given such weak treatment.
Whoever came up with this "cost-saving" maneuver, better be looking for new work, or at least not be making product decisions anymore.

How much did only having three differential bushings/bolts save Ford?
Is there any point where they realize this practice is not worth it?
Does NTSB or DOT have the intelligence to make strict guidelines about this sort of practice to prevent it from happening in the future?


The other elephant in the room - did Ford continue the practice for 2025?
 

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43
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24
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2
Location
Pearland, TX
Vehicle
2023 Explorer ST
How much did only having three differential bushings/bolts save Ford?
Is there any point where they realize this practice is not worth it?
Have any bolts failed after they adopted the new rear bushing design for the "3-bolts"?
 

Messages
129
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61
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Location
San Francisco
Vehicle
2022 ST
Have any bolts failed after they adopted the new rear bushing design for the "3-bolts"?
Have no clue.
Though, to be fair, we hadn't seen a lot of this, just a few times.
Problems like this get diluted by the fact that all 200K+ owners don't talk to each other all the time, and many owners aren't under the car checking for diff bolts every day.
For example, I'd never have known Toyota was having issues with gas pedals getting stuck until I saw an instance crop up on the news.

Hopefully someone checks in with us at some point.
 

Cdubya

1000 Post Club
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Location
NE Ohio
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2020 Explorer ST
We honestly won't know if the new bushing design works until a year or two later. The bolt replacement is going to buy Ford time. And for the talk of a few hundred failures for 200k+ Explorers, let it be known that only the Ecoboost 3.0L were designed by Ford engineers for the 4 bolt subframe--so maybe a quarter of that number. And bottom line, only Ford has any real data which they will never voluntarily disclose except by mandate of the NTSC. There were only a handful of failures to this forum's members yet ford had record of several hundred failures.
 

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6
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0
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1
Location
Austin
Vehicle
Explorer ST
The dealership just had my car for two weeks doing this recall I found out it was the first one that they had ever done. I picked up my car today and I hear metal scraping now… doesn’t sound good. What could that be? It’s going back and they’re coming to get it because I don’t feel safe driving it. Also, does anybody know what options we would have to have them take the vehicle back? I really don’t feel safe driving it at this point with all the issues I’ve been having in the last six months.
 

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203
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81
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27
Location
Somalia
I had this question in my mind the whole time - did Ford's crazy, cheap ass put the 3-bolt diff into Police Utility vehicles? Thanks to this post I know the answer.
Honestly, the units that are driven hard, put away wet, and have the lives of not just civilians, but officers that protect them - are given such weak treatment.
Whoever came up with this "cost-saving" maneuver, better be looking for new work, or at least not be making product decisions anymore.

How much did only having three differential bushings/bolts save Ford?
Is there any point where they realize this practice is not worth it?
Does NTSB or DOT have the intelligence to make strict guidelines about this sort of practice to prevent it from happening in the future?


The other elephant in the room - did Ford continue the practice for 2025?
they put the cheap ass one into PIUs, apparently the recall is the bolt upgrade for them too now, no new subframe,
 

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50
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16
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7
Location
Calgary, AB, Canada
Was at a Ford Dealer a couple weeks ago. Looked under three vehicles in the showroom: two 2023Explorer ST's, one 2023 Lincoln Aviator and one Police Explorer parked outside.
Here are the pictures:
2023 Explorer ST (3 bolt) & 2023 Explorer ST 3 (bolt)
2023 Explorer ST ViN 3833 IMG_7336.jpg 2023 Explorer ST ViN 7715 IMG_7335.jpg 2023 Lincoln Aviator ViN 3485 IMG_7339.jpg Police Explorer IMG_7341.jpg
2023 Lincoln Aviator (4 bolt) & Police Explorer (3 bolt)

I noticed this 2 years ago that Lincoln Aviators get 4 bolt treatments on a detuned 3.0L TT, while the performance model Explorer ST gets only a 3 bolt set up.
Why does Lincoln get the 4 bolt set up? Or need the 4 bolt set up?

Ford does use a 4 bolt set up but only on the Lincoln Aviators.

Considering the demographics of the owners and intended use of the vehicles, why does the performance edition Explorer ST - the one people modify for more power, race and just drive aggressively get a 3 bolt set up?
 

Messages
156
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32
Points
27
Location
Derry, NH
Vehicle
2020 Explorer ST
Who really knows the answer but it is ridiculous that a performance vehicle doesn’t get the proper subframe. I actually have to get my 1 bolt and bushing replaced per Fords recall. One dealer told me it’s a 2 day job. Is that a joke?
 

Messages
455
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229
Points
37
Location
Davidson County, NC
Vehicle
2021 ST
Who really knows the answer but it is ridiculous that a performance vehicle doesn’t get the proper subframe. I actually have to get my 1 bolt and bushing replaced per Fords recall. One dealer told me it’s a 2 day job. Is that a joke?
Complete joke. I had a 15k service, the bolt/bushing and rear camera done in a few hours.
 

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32
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Location
Derry, NH
Vehicle
2020 Explorer ST
I can’t find a dealership that will do both recalls on the same day. It’s pretty sad.
 

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212
Location
Katy, TX, USA
Vehicle
2022 Explorer ST
I have our ST at the dealership right now having the camera and bolt recall done. They mentioned that they may have to wait on parts for the bolt recall.
 

Messages
156
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32
Points
27
Location
Derry, NH
Vehicle
2020 Explorer ST
The dealer has my parts on order and will be there in a few days. I’d like to get both recalls done during the same appointment. Unfortunately they can’t do that though. I don’t know how they can quote these ridiculous times to get the work done.
 

Messages
49
Reactions
35
Points
12
Location
Tennessee
Vehicle
2021 ST
Our ST is on the schedule to get the bolt done. My service advisor said they are asking for 2 days to do the recall because they load the que to keep the pipeline full. From a business POV, it makes total sense to me and I'm happy to work with em to get it done.
 

Cajun Heat

1000 Post Club
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1,022
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212
Location
Katy, TX, USA
Vehicle
2022 Explorer ST
The dealership took care of both recalls (rear bolt, camera) and a transmission fluid change in under 24hrs! Dropped it off Wednesday at 4:30pm and it was ready at 10:45 Thursday morning. I have never had work done this quickly on any of my cars. The Service Advisor even said to not hold them to this standard of quickness...lol
 



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