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Rear Climate control recall
- Thread starter Adder1221
- Start date
My dealer didn't offer to put back the rear controls. They stated Ford no longer has rear controls and they provided the credit for not giving us controls.
I purchased the controls from another dealer on the east coast online and installed myself. Glad the rear heated seats were installed, so now we can use them.
I purchased the controls from another dealer on the east coast online and installed myself. Glad the rear heated seats were installed, so now we can use them.
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The only doc we signed at the dealer was stating that ford did not have any not-installed modules that needed to be updated post sale. That the credit was for them taking the rear climate controls off and also a credit for them not putting in a 4G hotspot with the tech package that came with it. So we were told that with taking the credit which we had no choice, Ford would not have to supply those items. Which was odd because they left the heated seats in the car (and got a credit for not having them since the rear controls is the only way to control heated rear seats) and everything else, same with the hotspot, not having the ability to install the hotspot router hardware, but the truck still has the 4G system in the infotainment screen (401a hightech package) to get OTA updates and other data, but just cant purchase in vehicle hotspot plans. But we wouldn't purchase that anyways, so no biggie not having the hotspot. Picture attached of window sticker.
And the rear hands free liftgate delete... I am going to get under and see if it's just the sensors missing, and the computer brain still there since the buttons and remotes control it. so in a few weeks, going to try to purchase the sensors and install, might have to enable via Forscan, so I can do that if needed. Asked in another thread if any knew what was missing from the '22 hands free delete and no one knew. So i'll figure that one out.
Just sucks buying a brand new off the truck to my garage vehicle and numerous items removed from it costing me to purchase it all and install myself... (the first time me or her has ever had a brand new vehicle, but we fell in love with the ST and had to get one) Also, pretty sure i'm going to purchase the Aviator subframe with the two Diff mount holes and swap that in before it breaks on my wife, already have tuned the truck some and added some under the hood goodies and don't want that to snap on us. Wiating for the 23 registration to open up for the ST driving experiance to sign up. Already communicated with them and so she is going to email me right when its posted, along with me checking on it daily after the new year, lol.
And the rear hands free liftgate delete... I am going to get under and see if it's just the sensors missing, and the computer brain still there since the buttons and remotes control it. so in a few weeks, going to try to purchase the sensors and install, might have to enable via Forscan, so I can do that if needed. Asked in another thread if any knew what was missing from the '22 hands free delete and no one knew. So i'll figure that one out.
Just sucks buying a brand new off the truck to my garage vehicle and numerous items removed from it costing me to purchase it all and install myself... (the first time me or her has ever had a brand new vehicle, but we fell in love with the ST and had to get one) Also, pretty sure i'm going to purchase the Aviator subframe with the two Diff mount holes and swap that in before it breaks on my wife, already have tuned the truck some and added some under the hood goodies and don't want that to snap on us. Wiating for the 23 registration to open up for the ST driving experiance to sign up. Already communicated with them and so she is going to email me right when its posted, along with me checking on it daily after the new year, lol.
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I'm confused now.
I thought giving the credit for not installed features means, you are not going to get those features, ever. Or if you want it later, you need to the pay the credit amount back.
Are you saying Ford will call and install the missing features and let you keep the credit you received,?
If so, is it only the heated seat controls coming back? Or all of them will be installed, as and when the parts are available?
PS : I don't think I have a document saying I will get them from Ford.
PPS : I don't have side roof rails, and My window sticker don't mention anything about it. Was it a feature deleted for MY 2022? Then again, I saw lot of explores at dealer lot with the roof rails installed.
I thought giving the credit for not installed features means, you are not going to get those features, ever. Or if you want it later, you need to the pay the credit amount back.
Are you saying Ford will call and install the missing features and let you keep the credit you received,?
If so, is it only the heated seat controls coming back? Or all of them will be installed, as and when the parts are available?
PS : I don't think I have a document saying I will get them from Ford.
PPS : I don't have side roof rails, and My window sticker don't mention anything about it. Was it a feature deleted for MY 2022? Then again, I saw lot of explores at dealer lot with the roof rails installed.
The credit was provided for them not being available at production/delivery. When parts become available your selling dealer will install them in the same way that they are a recall item. The likelihood of your dealer reaching out however is slim so if you do dealer service bring it up when you bring the car in,
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- Location
- Tampa Bay Fl
- Vehicle
- 2023 Explorer ST replaced my 2022 that was totaled
For those that are wondering about the deleted 2nd row heated seats and auxiliary functions, I just chatted with a Ford customer service agent, and they stated that all of our 2022 explorer ST's have the hardware built in to install at a later date. She told me to reach out to the service department where I purchased my vehicle and have them order the parts. I reached out and have ordered the parts and should be here next week. It really grinds my gears that NO ONE in the sales department mentioned this was an option at a later date. So THANK YOU to this forum for the information, it was very helpful. Please everyone go and do this because your little 50$ credit is NOT worth having these features.
