Post Warranty Suspension Sloppiness

[MattC0509]

My explorer was just in for 30 days for originally a leaking rear differential(again) but they ended up rebuilding most of the transmission as well.

Since picking it up yesterday the rear end feels almost like it's floating and moving around dramatically. A mix of the rear tramlining and feeling like there's large amounts of movement laterally that takes a second to sort itself out when it happens from hitting a bump.

I've attached pics of both of the bottom of the shocks as they look to have really large gaps. Waiting to get it back in so any info for things to check before hand would be appreciated. Thank you!

 

[UNBROKEN]

Nothing wrong with those shocks. The bolt is angled…it only goes in so far.

 

[MattC0509]

Nothing wrong with those shocks. The bolt is angled…it only goes in so far.

Thanks for the quick feedback @UNBROKEN. I was hoping to hear from you on this. If you were looking for something to assess is there anything you might check? I'm currently at 54k miles and have had HR springs and steeda rear sway bar since 4k so I know how it should feel and briefly getting up to 75mph this morning it felt like the rear was almost floating or hydroplaning and could go either direction at any moment.

 

[UNBROKEN]

Thanks for the quick feedback @UNBROKEN. I was hoping to hear from you on this. If you were looking for something to assess is there anything you might check? I'm currently at 54k miles and have had HR springs and steeda rear sway bar since 4k so I know how it should feel and briefly getting up to 75mph this morning it felt like the rear was almost floating or hydroplaning and could go either direction at any moment.

If they had everything apart I’d look at the alignment first. Really bad toe could make it walk around like that.

 

[MattC0509]

If they had everything apart I’d look at the alignment first. Really bad toe could make it walk around like that.

Sounds good and thanks again for the quick replies.

 

[hbalek]

This happened to me last year when they replaced my differential. They had to do a 4-wheel alignment and that took care of the swaying and lateral movement. The tech said alignment was way off. They should not charge you for it. If the differential was under warranty like mine was, all the work should be covered.

 

[MattC0509]

This happened to me last year when they replaced my differential. They had to do a 4-wheel alignment and that took care of the swaying and lateral movement. The tech said alignment was way off. They should not charge you for it. If the differential was under warranty like mine was, all the work should be covered.

Yeah got it back in today and they did confirm a bolt wasn't tightened correctly on one of the arms allowing movement. At the same time they discovered the differential leaking again so back to the drawing board and replacing more parts. They should have done the alignment to begin with but it would have been right back in and torn apart anyways.