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My 2024 ST

Messages
1
Reactions
0
Points
1
Location
Texas
Vehicle
2024 Explorer ST
#1
Hi everyone, I'm new to the ST platform. We purchased our 2024 ST used with trade in miles of 704 I asked what is up with that? I was told it wasn't for him he was a truck guy ok makes sense truck guys don't typically go to suv's! So when i got it it had just over 800 miles.. We loved it until we got our first check engine light just 7 days after we drove off the lot! The issue was something to do with the emission's I talked with the dealership and they said it sat for awhile run a tank of gas thru it and see if that works so I did. I took it back in for service on 7/8 after doing what they said. I picked it up on 7/15 they replaced M1MZ-90863-A (tube as) and GL3Z-98325-B (bracket) I did mentioned my gas mileage at or around 14 or 15 mpg the only thing they said was run reg gas in the vehicle. 2 days later I drop the car off for a paint issue under the taillights which was only going to take a couple of days 12days later after i started calling almost everyday until i got it back. 14days later i got a second check engine light at this point we were pissed off! I took it in again on a Sat. Morning 7/30 they had it for 5 days as the service manager put it on a priority service getting it back on 8/4 as they replaced GL3Z-98325-B (bracket) again!!! Well today 8/8 at 9:24 am i got our 3rd you guessed a check engine light and once again for the 3rd time it the emission's again. On my ford pass it shows 2 prior services before I got it when it only had 714 miles on both service records. The dealer said that was the intake check-up for a used car. But as the carfax and dealer said it was used for 704 miles not 714 I dont see the dealer driving it for 10mile on a used car check in? How can I get all the service records on my vehicle prior to my purchase? This was all before I've even made my 1st scheduled payment!!! Has this happened to anyone else?
Thanks for yalls help not sure what to do?
 

Messages
50
Reactions
18
Points
7
Location
Marietta, GA
Vehicle
2025 Ford Explorer ST 4WD
#2
Welcome?

I cannot say I have had a similar experience. With only ~800 miles; this truck sat for a while. Mine had 1426 miles when NEW. It was a demo vehicle for the dealer. That was low mileage for an AUG 2024 build when I bought in FEB 2025.

There may be others with insight to your predicament. I hope it works out and the bugs subside so you can enjoy the vehicle.
 

Messages
2,431
Reactions
1,092
Points
252
Location
Nevada
Vehicle
'20 Raptor, '22 Explorer ST, '14 GT500, '03 F150
#3
Hi everyone, I'm new to the ST platform. We purchased our 2024 ST used with trade in miles of 704 I asked what is up with that? I was told it wasn't for him he was a truck guy ok makes sense truck guys don't typically go to suv's! So when i got it it had just over 800 miles.. We loved it until we got our first check engine light just 7 days after we drove off the lot! The issue was something to do with the emission's I talked with the dealership and they said it sat for awhile run a tank of gas thru it and see if that works so I did. I took it back in for service on 7/8 after doing what they said. I picked it up on 7/15 they replaced M1MZ-90863-A (tube as) and GL3Z-98325-B (bracket) I did mentioned my gas mileage at or around 14 or 15 mpg the only thing they said was run reg gas in the vehicle. 2 days later I drop the car off for a paint issue under the taillights which was only going to take a couple of days 12days later after i started calling almost everyday until i got it back. 14days later i got a second check engine light at this point we were pissed off! I took it in again on a Sat. Morning 7/30 they had it for 5 days as the service manager put it on a priority service getting it back on 8/4 as they replaced GL3Z-98325-B (bracket) again!!! Well today 8/8 at 9:24 am i got our 3rd you guessed a check engine light and once again for the 3rd time it the emission's again. On my ford pass it shows 2 prior services before I got it when it only had 714 miles on both service records. The dealer said that was the intake check-up for a used car. But as the carfax and dealer said it was used for 704 miles not 714 I dont see the dealer driving it for 10mile on a used car check in? How can I get all the service records on my vehicle prior to my purchase? This was all before I've even made my 1st scheduled payment!!! Has this happened to anyone else?
Thanks for yalls help not sure what to do?
Pull the CarFax on it. Honestly at this point I’d ask for them to take back the car, it seems more hassle then it’s worth, pleanty of other cars available.
 

COBRA90GT

New Member
Law Enforcement
Messages
6
Reactions
0
Points
1
Location
Metro Detroit
Vehicle
2025 ST
#4
Pretty sure you discovered the reason why it was traded in LOL Hope they can resolve the issue for you !
 

dalesdad

New Member
U.S. Marine Veteran
Law Enforcement
Messages
6
Reactions
2
Points
2
Location
Nampa, ID
Vehicle
2006 Ford Explorer
#5
Welcome Aboard, From Nampa, ID.
 



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