I noticed the crack by at catalytic converter the other week on my 2020 Explorer ST (57K miles). I sent it to the dealer to check if the replacement is covered under the 8yr/80K which they said it was. But they are saying that Ford updated the catalytic and flex pipe and installing a new catalytic requires new flex pipes which arent covered under warranty and charing me $1700 to replace both. Anyone get any luck with getting these replaced and paid by Ford? Doesn't seem right that its not all covered under warranty and that a design change has me footing the bill.
Dealer message: "The catalytic converter is cracked, and we can warranty out both catalytics. Unfortunately ford has updated the catalytic and the flex pipe, so even though the only coverage you have would be for the catalytic converter's, you would also need to replace the flex pipe in order to install the new catalytics, which is unfortunately not something that would be covered under any warranty."
Dealer message: "The catalytic converter is cracked, and we can warranty out both catalytics. Unfortunately ford has updated the catalytic and the flex pipe, so even though the only coverage you have would be for the catalytic converter's, you would also need to replace the flex pipe in order to install the new catalytics, which is unfortunately not something that would be covered under any warranty."
