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Anyone having an issue connecting to Ford+Alexa

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Patmeboy

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Location
Fort Lauderdale
Vehicle
2019 Ford Explorer Platinum
#1
My Ford+Alexa app will not work on my Explorer Platinum. I also own a Nautilus and it works as it should. Any ideas? IVT Escalations dept says it needs an update…not true.Issue is internal with the Explorer.
 

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