2020 Explorer ST - Lots of hassle and work done at 35k miles - any success stories welcome

[Suprawill1]

Just thought of this as well. Did they check your brakes to make sure they weren't sticking? A stuck piston in the caliper will cause a pull. Especially noticeable when applying the brakes.

My thoughts too!

 

[mwingnut7]

I feel your pain…only at just over 5000 miles and have already had both front struts replaced, rear shock leaking and replaced and now going back in for a vibration problem between 35-50mph coupled with high idle (1000-1200rpm) and exhaust noise happening at the same time. Love the car but too early to tell if I keep this thing past its factory warranty. Hopefully they can get rid of the gremlins! I am definitely looking into an extended warranty at some time before my window closes.

 

[OGST]

Hi all,

Writing here as a last hope before trading in my 2020 Red Explorer ST. I bought it in 2020 at 250 miles and couldn't be happier. Now at 3.5 years and 35k miles, car had all the signature recall problems: exhaust leak, cam phaser shaking on cold start, front driver axle shaft leaking grease, etc. I took my vehicle in for repairs on 1/8/24. After a lot of hassle with dealership, they informed me they would repair all the recalls under warranty (axle, cam phasers, exhaust leak issue with converter, etc). Aside from that, they informed me my Pirellis were out of round and down to wear line (ridiculous at 35k miles!).

All that said, I just got call yesterday (1/31/24) to pick up the Explorer. I had 8 pages of repair work (ridiculous for 35k miles), the pic attached of how big the job was (completed dropped my engine!), and new yokohama 275/45R21s put on since they had 50k mile warranty. I drove the car for 5 min and noticed it was pulling left bad. Took it back, got alignment done and tire rotation, still pulling left. It actually feels like the driver assist is also aiding in the pulling which seems dangerous. The dealership now gave me another rental and said they would call me when they have an update...

Has anyone else had this much trouble at 35k miles? Any ideas what the pulling left problem is? Also, any hope in the durability of this vehicle going forward? Any comments on similiar problems experienced and success stories after are welcome.

Thanks,
Garrett

I have a 2020 Explorer ST with 36k and the car has been in the shop for three weeks with a list of repairs, leaking FADA O-ring, rear window trim flew off while on the highway, leaking front strut, worn tires, and undiagnosed rear end noise. The warranty covered the leak, the other items are not covered, i am wishing I kept my BMW X5 believe it or not the maintenance was cheaper!