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22251 is most likely causing it. Update your SYNC to 23188 and that should fix it. go to https://www.ford.com/support/sync-maps-updates/ and follow the directions. If you have any questions just ask.

It sounds like a lot do.

It's become second nature when I see these issues. I was skeptical at first but after seeing so many fixes by updating to 23188 is why I ask. I think Ford needs to put me on the payroll. :ROFLMAO:

Great to hear. Hope it helps.

You can do it. Go to this sitehttps://www.ford.com/support/sync-maps-updates/ and check for updates. Follow directions as to how, if you have any questions feel free to ask. Keep us posted.

The version is 5 numbers. 23188 is the newest that solved a lot of these issues you are having.

When you say the screen is shaking, is it physically moving or the picture is flickering? Also, what SYNC version do you have?

What SYNC version are you on?

Ford parts show the same springs fitting an ST and a PIU,

It sounds like your dealer has a good service department. (y) Good luck and I do hope that updating the SYNC resolves the issues.

Your SYNC version is at least behind by 2 updates. I would try going online and check updates there. Not hard to do, just follow the directions. https://www.ford.com/support/sync-maps-updates/

Here is a better video on changing the battery.

The manual that @TMac and @UNBROKEN suggested if free to use.

Check to see if they can turn the new tire down to match the original ones.

Do you know what SYNC version you have?

Common issue. If it's under 60,000 miles should be under warranty.

Here is a thread with discussion about A or B build. https://www.explorerst.org/threads/build-dates.1093/

Have you tried to update SYNC to 23188? Sounds like a case of 22251 causing issues.

From what I've seen it is.