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You have the newest SYNC version installed. For some reason the update may not have been sent to Ford. I would not worry about it as I doubt there will be any more updates to SYNC 3 And I would turn off OTA updates.

I'm not sure how far they go with the mobile service. I live 20 miles away from my dealer and they have been to my house twice.

That is part of the sub frame.

The etrailer website is kind of hosed at this time. They do show the Redac available for the 2025 Explorer. https://www.etrailer.com/Trailer-Brake-Controller/Ford/Explorer/2025/RED52VR.html?VehicleID=20256017508 You could call the customer service to confirm, they say they are online now.

A simple way to see if it is the battery is to put a slow charger on it for a day. Many have had battery issues before 4 years.

The forum is working fine. But this thread appears to have very little interest. You could start a new one but it may not be any better.

That is the link I meant to post. My bad. Thanks for posting it.

You can get a Ford extended warranty if the 3/36 has expired. It is required that the vehicle is inspected by a Ford dealer. https://www.zeiglerfordesp.com/library/documents/239-24-756_Ford-Lincoln_USED_Instructions-Inspection_Form_2024.pdf

Here is a link where a brake controller was installed on a 2025 Explorer.

The rear axle splines may need to be lubricated.

I have heard of a few people having issues like that. But I doubt Ford will warranty it on a 4 year old vehicle.