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Ford Explorer ST Recall 23S23 360 Degree Camera Stop Sale
- Thread starter St3Ven
- Start date
Exactly. I would totally understand if it were a powertrain or a safety issue without a backup system but it’s a camera. We got 3 mirrors for a reason. And it’s an intermittent issue at that.
this will definitely be our first and last new car and probably will be our last Ford. When the dust settles from this new car, I was considering trading in my truck for a Raptor R or a King Ranch or keeping it and getting a Mustang GT but I may be looking into other manufacturers.
this will definitely be our first and last new car and probably will be our last Ford. When the dust settles from this new car, I was considering trading in my truck for a Raptor R or a King Ranch or keeping it and getting a Mustang GT but I may be looking into other manufacturers.
Ya for us we just put 500 down to reserve it. They already said they are giving us 35000 for my truck and it's on paper (they did a whole worksheet) so I'm gonna hold them to that. If I bring it back in September when it's ready with about 10k more miles on it I still want 35k. If not I'm walking. There's enough of these things around you can throw a rock and hit one. Every Ford dealer has several.
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You are taking this a little better than I would have. I would set aside time every day to hang out in the showroom waiting to tell potential victims of the way the stealership is going to scam them.
You could also contact the local news agencies about the dealerships practices and see if they will bite. This worked for me on a road that was constructed wrong leading into our neighborhood. Got the road torn up and fixed.
You could also contact the local news agencies about the dealerships practices and see if they will bite. This worked for me on a road that was constructed wrong leading into our neighborhood. Got the road torn up and fixed.
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I had a supercharged 2006 GT with a GT500-like facelift and loved it. Ended up getting rear-ended by a teenage girl texting and it was totaled. But I do miss it so I would like a new one but just depends on what I’m wanting when it comes time.
There’s nothing wrong with my current truck, it’s a 16 XLT with all parts from upper trims (cluster, 360 cam, ACC, BLIS, etc) with the ford performance turbos (3.5L engine) aftermarket tune fox suspension etc. If it’s still fitting the bill, I’ll lean more towards another GT.
There’s nothing wrong with my current truck, it’s a 16 XLT with all parts from upper trims (cluster, 360 cam, ACC, BLIS, etc) with the ford performance turbos (3.5L engine) aftermarket tune fox suspension etc. If it’s still fitting the bill, I’ll lean more towards another GT.
I would suggest to request the dealer to take this up with Ford for compensation. I have already reached out to the local dealership in UAE and also taken this up with ford middle east. Dealers are also at loss as they are also not able to sell due to a safety fault arising from defect/manufacturing fault. If customers have put in their trust and faith in ford and many are voluntarily waiting for the car patiently, it is fair that ford should also compensate the customers. Try to use twitter and it will definitely get noticed at the highest level. Ford is pretty active on twitter.
Found it!
Remedy
Currently, Ford Motor Company does not have a permanent fix available however, if you observe a blue or black screen on the rearview 360 degree camera when in reverse, Ford has authorized your dealer to update the camera systems software as an interim repair prior to availability of the permanent fix. The interim repair is anticipated to become available beginning the week of August 7, 2023 and is being offered free of charge parts and labor. You will receive another letter when a permanent fix becomes available.
https://www.ford.com/support/campaign-details/23s23/
Remedy
Currently, Ford Motor Company does not have a permanent fix available however, if you observe a blue or black screen on the rearview 360 degree camera when in reverse, Ford has authorized your dealer to update the camera systems software as an interim repair prior to availability of the permanent fix. The interim repair is anticipated to become available beginning the week of August 7, 2023 and is being offered free of charge parts and labor. You will receive another letter when a permanent fix becomes available.
https://www.ford.com/support/campaign-details/23s23/
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Thread Starter
#33
I’m wondering if they will lift the stop sale as well. I’ve been waiting to get an ST for several months now and been in the car market even longer.
my current daily driver is a 2007 and doesn’t even have a 360 degree camera or even a backup camera. I’ve been using mirrors. Besides the camera even has a disclaimer that says not to Solely relay on the camera but instead use your vision.
my current daily driver is a 2007 and doesn’t even have a 360 degree camera or even a backup camera. I’ve been using mirrors. Besides the camera even has a disclaimer that says not to Solely relay on the camera but instead use your vision.
Spoke with my salesperson today.
He stated that to his knowledge, the interim repair is only for owners already in possession of their vehicles. The repair will not be for vehicles sitting due to the stop sale in affect. Anyone waiting on an explorer affected by the recall will have to wait until the permanent fix is available.
I hope he is wrong. Any longer and we will be seeking ways to get out of this deal.
He stated that to his knowledge, the interim repair is only for owners already in possession of their vehicles. The repair will not be for vehicles sitting due to the stop sale in affect. Anyone waiting on an explorer affected by the recall will have to wait until the permanent fix is available.
I hope he is wrong. Any longer and we will be seeking ways to get out of this deal.
The interesting thing is that I’ve had 2 or 3 “software updates” done to mine, and the problem has only gotten worse over time. Basically I just consider the problem unrepairable at this point and go back to reversing the way I learned how to do it 22 years ago.
It’s kinda sad that we’re at the point now where an assistive feature like a rear view camera can immobilize otherwise fully functional vehicles waiting to be sold.
It’s kinda sad that we’re at the point now where an assistive feature like a rear view camera can immobilize otherwise fully functional vehicles waiting to be sold.
No hazing at all. I feel like you may have been mislead a bit.
I would be upset at the dealership and focus my energy on those hosers.
I may even threaten to walk in hopes of getting a better deal or parlay it into a 24. But the 24s, the front grill, I don't love it. I like the rear tail lights though.
My .02.
I would be upset at the dealership and focus my energy on those hosers.
I may even threaten to walk in hopes of getting a better deal or parlay it into a 24. But the 24s, the front grill, I don't love it. I like the rear tail lights though.
My .02.
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