Grabby/Heavy steering after alignment at dealer

[MrCrisp]

Last week had brought my Explorer to the dealer initially for the vehicle continuing to go into deep sleep. Battery was tested and was fine. They reset the BMS.

While at the dealer, they said the alignment for the front was out of spec. Went ahead with the alignment and now I’ve noticed the vehicle drives different.

Bear with me here… the best way I can describe it, is the steering feels different. It feels heavier when turning. Also, it has become very grabby. It will trail straight but it feels like I’m getting input from the power steering when making small adjustments. Similar to when you have lane keep assist on and the vehicle makes correction to keep it on track.

2022, I have stock everything suspension wise and the vehicle has 29K miles.

Unfortunately I discarded the paperwork that showed what was out. I can’t remember what on the front was out but if I recall correctly it was both the front tires to the tune of about .1. I spoke with the dealer to see if they could reference the before and after and in their words “it doesn’t get processed for about a month…”

I’ll be brining it back to the dealer to have them check the spec. But after reading some threads on here, it seems the dealers may be missing an alignment spec?

Any and all help is appreciated.

 

[Cruising68]

Last week had brought my Explorer to the dealer initially for the vehicle continuing to go into deep sleep. Battery was tested and was fine. They reset the BMS.

While at the dealer, they said the alignment for the front was out of spec. Went ahead with the alignment and now I’ve noticed the vehicle drives different.

Bear with me here… the best way I can describe it, is the steering feels different. It feels heavier when turning. Also, it has become very grabby. It will trail straight but it feels like I’m getting input from the power steering when making small adjustments. Similar to when you have lane keep assist on and the vehicle makes correction to keep it on track.

2022, I have stock everything suspension wise and the vehicle has 29K miles.

Unfortunately I discarded the paperwork that showed what was out. I can’t remember what on the front was out but if I recall correctly it was both the front tires to the tune of about .1. I spoke with the dealer to see if they could reference the before and after and in their words “it doesn’t get processed for about a month…”

I’ll be brining it back to the dealer to have them check the spec. But after reading some threads on here, it seems the dealers may be missing an alignment spec?

Any and all help is appreciated.

You really need to know what they set it to. An alignment that is off can significantly affect the ride and steering. I would go back to your dealer and have them put it on the alignment machine and print out the alignment specs. If I were in your shoes and the dealer wanted to charge for that, I would go to a proper alignment shop and pay to have it checked.

When I had the dealer do my alignment after lowering springs, they could not get it within spec even because they didn’t know about the rear inside upper control arm bolt.


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[MrCrisp]

You really need to know what they set it to. An alignment that is off can significantly affect the ride and steering. I would go back to your dealer and have them put it on the alignment machine and print out the alignment specs. If I were in your shoes and the dealer wanted to charge for that, I would go to a proper alignment shop and pay to have it checked.

When I had the dealer do my alignment after lowering springs, they could not get it within spec even because they didn’t know about the rear inside upper control arm bolt.


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I agree.

Ive got an appointment set for tomorrow. We’ll see what they have to say.

I’ll try to post the before and after sheet.

 

[2020FordRaptor]

Guaranteed alignment is still off.