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Prompt Volume

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Location
East Freetown, MA
Vehicle
2020 Explorer ST, Silver Spruce Metalic
#1
What the heck is Prompt Volume? A few times now I’ve gone to change the stereo volume and it shows Prompt Volume. The blue circle changes but not the music volume! Probably something simple but I can’t figure out how to get out of it. I just have to turn off the system and wait a bit.


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Messages
454
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228
Points
37
Location
Davidson County, NC
Vehicle
2021 ST
#2
When the car is speaking to you (or believes it is) and you try to change the radio volume, it changes only the prompts volume. Wait until it finishes speaking.
 

OP
BrooseDaMoose
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399
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Location
East Freetown, MA
Vehicle
2020 Explorer ST, Silver Spruce Metalic
Thread Starter #3
Nothing is going on when it happens though. No warnings or messages. Just appears randomly. It’s weird.


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Messages
454
Reactions
228
Points
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Location
Davidson County, NC
Vehicle
2021 ST
#4
I’ve occasionally had the same experience. I don’t remember whether it took a reboot to fix it.
 

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24
Points
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Location
Michigan
#5
We didn't have bullshit things happening like this when everything wasn't so computerized like everything is today. Glitches are all to often the norm now. I'm not trying to sound like an old guy but I'd much rather have hard buttons and greater simplicity back than what we have now.
 

Blue Beast

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539
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Location
Cincinnati, OH, USA
Vehicle
2020 ST
#6
We didn't have bullshit things happening like this when everything wasn't so computerized like everything is today. Glitches are all to often the norm now. I'm not trying to sound like an old guy but I'd much rather have hard buttons and greater simplicity back than what we have now.
I agree 100%. I'm an old guy.
 

OP
BrooseDaMoose
Messages
399
Reactions
132
Points
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Location
East Freetown, MA
Vehicle
2020 Explorer ST, Silver Spruce Metalic
Thread Starter #7
It just happened again! WTF!!! My left side sensory alarm is going off every time I put it in reverse now also. Not too big of an issue but the stereo thing is pissing me off because I can't adjust the volume when I need to! How do you reboot it?
 

Bluey!

New Member
Messages
22
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13
Points
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Location
College Park, Maryland
Vehicle
2020 ST
#9
Based on my experience, if your phone is bluetoothed to the stereo, any audio from the phone is considered prompt audio. For example, if you're listening to the radio, then watch a video on your phone when its connected, the audio from the phone basically overlays the audio from the radio - phone audio is identified as 'prompt volume' and the radio audio is 'audio volume'. Try disconnecting phone by turning off bluetooth and see if the volume control toggles back to 'audio volume'.
 

OP
BrooseDaMoose
Messages
399
Reactions
132
Points
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Location
East Freetown, MA
Vehicle
2020 Explorer ST, Silver Spruce Metalic
Thread Starter #10
The next time it does it I will try that. I do use a wireless carplay adapter but I would think that would cause it to do it all the time. It hasn't done it since the reset so keeping my fingers crossed.
 



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