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Master Reset, screen won't turn back on

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Oregon City, OR, USA
#1
My navigation was glitching after an update on 5/7/23 so I did a master reset. Screen went black and never came back. Only one time did the rear camera active but for only a few seconds, then went black again. I'm reading that some report issues with a low battery. Anyone do a reset and not get the screen back?
 

Cdubya

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#2
Did you try rebooting SYNC (hold down PWR + FFWD)?
 

Cruising68

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#4
Fast forward on radio


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Cdubya

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#5
Also, by Power, we are talking the audio power not the ignition button. You can reboot this even while driving if SYNC is acting wonky or the GPS is acting up. I've done this over 100 times in the past 4 years, lol.
 

Cruising68

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#6
Also, by Power, we are talking the audio power not the ignition button. You can reboot this even while driving if SYNC is acting wonky or the GPS is acting up. I've done this over 100 times in the past 4 years, lol.
Damn 100? I’ve done it about 5 times when my Nav screen shows me circling the same point even though I’m 5 miles away


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Cdubya

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#7
Damn 100? I’ve done it about 5 times when my Nav screen shows me circling the same point even though I’m 5 miles away


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It's no exaggeration. I used to get the no GPS sign and incorrect position all the time. After the first year, several SYNC updates, and one APIM firmware update, that problem seems to have resolved itself. Then there were just wonky issues with Sync display. More lately in the past year, Carplay was screwy. Nothing major but annoying. Nowadays, it's one reboot every month or so.
 

Messages
443
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211
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Location
Davidson County, NC
Vehicle
2021 ST
#9
Rebooted today while driving. There was no radio before the reboot.
 

Messages
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144
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Location
Roseville
Vehicle
2021 Explorer ST
#10
Also, by Power, we are talking the audio power not the ignition button. You can reboot this even while driving if SYNC is acting wonky or the GPS is acting up. I've done this over 100 times in the past 4 years, lol.
This is me and prob 50 times myself. while driving and parked. it fixes the issue every time so far. I have the blue screen recall I just have not taken it in.
 

Angel

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Location
Indiana
Vehicle
Ford explorer st 2023
#11
My navigation was glitching after an update on 5/7/23 so I did a master reset. Screen went black and never came back. Only one time did the rear camera active but for only a few seconds, then went black again. I'm reading that some report issues with a low battery. Anyone do a reset and not get the screen back?
Me too. SMH today for my navigation was glitching and also a black screen.
 

Cdubya

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#12
This thread was around the time the previous Sync version 22251 was wreaking havoc. Make sure you are on 23188, the latest Sync version. If not go to the Ford owners site and download it to make an upgrade USB stick.
 

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Location
Round Lake, IL USA
Vehicle
'21 Explorer ST
#13
I thought my resets were often doing one every couple months. Road trips over 3hrs the system will reset itself while driving at least once lol.
 



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