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Like the jodie foster movie "contact"

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Location
Hudson, MA, USA
#21
… update - @ 4,600. No vibrations, noises, but lots of fun. Had it out on I-495 yesterday for about 20 mi. I was intentionally in the right lane @65 MPH. Nothing. The guy with me even commented how it was so smooth - especially pulling a 5,500 lb. travel trailer. He couldn't tell we were pulling anything. I could tell, but certainly no issues.
In a prior life, I put about 500,000 mi in Peterbilts, mostly pulling liquid fuels, but also a few pulling a 40' box.
 
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Location
Atlanta, GA, USA
#22
It's not the wheels or tires. It's in the drive train. Key words; in neutral it's fine......that eliminates wheel or tire issues. I hope they figure it out soon for the few that have to deal with this.
Just curious, did they check the transmission fluid levels? A lot of the explorers have the transmission fluid leak so wondering if this is related to it.
 
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Location
North Hampton, NH, USA
#23
Just curious, did they check the transmission fluid levels? A lot of the explorers have the transmission fluid leak so wondering if this is related to it.
I have yet to see an Attempted repair order so idk. Never mentioned to me but I'm thinking this would be obvious prior to driveshaft change out.
 
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Location
North Hampton, NH, USA
#24
Was tossing the idea of a palisade or Telluride as a replacement. Well I started checking the forums on those. Unreal. Talk of buy backs and driveline vibration is a big problem on some. Top it off with Hyundai corporate seemingly very poor customer service and lacking product support. No thanks.
 
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Location
Atlanta, GA, USA
#25
I actually joined the telluride forum because I was looking to buy one instead of the ST and i didnt see as much problem posts as we had. Guess I was wrong.
 
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Location
North Hampton, NH, USA
#26
So I yesterday drove a demo st with 5k miles, build date 10/19. It vibrated. From a stop, and at varying speeds, intermittently. Even the salesman with us noted and commented on the vibration.
My service guy wasnt kidding when he wrote on work order that "other st on lot with demo miles also vibrate". Considered the norm for these is what he is saying. He also agrees it's not right.
I test drove a brand new one 50 miles on it, build date 12/19, no vibration at all. YET.

So I got my ST back to remove personal items and misc accessories before it gets turned in on the buy back for next week. now 2700 miles and the vibration is intermittent and at varying speeds and definitely prominent when compared to the platinum loaner we had for 3500 miles which had zero vibration. Same with the 2.3l xlt we had for 1500 miles.....no vibration.
Going to find another demo with 2k+ miles and test drive. If scenario is similar, we will not be buying another 2020 ST.
Wife and I are heart broken right now because we love everything about the ST.
 
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Location
Atlanta, GA, USA
#27
Yeah so sad my wife and I love the ST too.

I joined the atlas forum and the telluride forum and they have their own issues. I'm really not sure what car to get if I dont go with the ST now.
 
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Location
North Hampton, NH, USA
#28
So we test drove a 6/19 build ST with just over 9500 miles on it today. Happy to report that it drove fine with no issues I could detect. No noises, no vibes, no malfunctions at all.
 
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Location
Faribault, MN, USA
#29
Adrenaline, You're right, I missed that in my first read. I have intentionally tried reproducing this on a new smooth asphalt road near by, with tires at 33 lbs, and even over inflated to 37 lbs (thinking stiffer tires would exacerbate any vibrations at such low speeds). Just over 3K on the odo no bad vibes. Hope you find the one you want.
 
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Location
Texas
#30
Buyback has been approved. Awaiting details.
Really want a replacement ST, but I was told they all vibrate (district area service rep bigwig) so I'd be a fool to do so......or I'm being given misinformation just to blow me off. Either case, that's not comforting.
Thoughts?
I’ve test driven many STs and none had the vibration until I put my order in and got a loaner Limited AWD. It shudders and vibrates from 20-35 often.
 
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92
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27
Location
North Hampton, NH, USA
#31
I’ve test driven many STs and none had the vibration until I put my order in and got a loaner Limited AWD. It shudders and vibrates from 20-35 often.
I had a loaner platinum for over 3k miles, it had zero issues. I'm told the ST had different driveshaft and rear diff.
 

66gt350ps

New Member
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Location
Honolulu, HI, USA
#32
t drive with dealer agent at least two other new ST Explorers and see if either has the same problem. If not, tell them you want to get one without the problem. I have 1600 miles and no problem as described. Sounds as if hing in drive train out of balance or possible automatic issue in lower gears.
 
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