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Driver side seat control Panel - Replacement P/N

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2020 Ford Explorer ST
#1
Can anyone tell me the correct Ford part number for the Drivers side Seat control panel. I snapped mine and I tried to get replacements from online stores and they keep sending me the wrong color Part.
 

Autoworker

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#2
Thanks to minuteman 3 for this info. I just bought one today. 2nd panel since new. 1st under warranty. If you buy one, keep the receipt. Motorcraft has a 2 year warranty on the part. Bought mine at the dealer.

1690589641161.png
 

OP
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Thread Starter #3
Thanks to minuteman 3 for this info. I just bought one today. 2nd panel since new. 1st under warranty. If you buy one, keep the receipt. Motorcraft has a 2 year warranty on the part. Bought mine at the dealer.

View attachment 18882
Thanks,

What was the cost at the Dealership?
 

Autoworker

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#4
List was $67.90. My Ford discount was $61.11+ tax = $65.30
 

hbalek

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#5
Mine broke again. The first one lasted 3 years, this one didn't last a year but I think they broke it at the dealership today when I had my half-shaft speed sensor replaced under powertrain warranty. I had a 4wd fault message a few days ago.
 

GearHead_1

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#6
Mine was replaced under warranty and I knew exactly when I broke it. I ordered it, and it arrived in a couple of days, pulled the old one off, it takes about 10 minutes, and took it to the parts counter. I gave them the old one, they handed me the new one, I took it home and put it on. I think there was a CSP on these for the 20 and 21 model years. They have been redesigned, I made sure my new one looked different than the old one. There is a thread somewhere on the site discussing this.
 

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#7
What causes these to break?
 

hbalek

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#8
What causes these to break?
Poor design and cheapest plastic possible! I have Tupperware made of better plastic! I thought I made sure it was the new part number but apparently wasn't.
 

Autoworker

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#9
Some people have had the passenger side break. The ST we drove in the ST Experience had one.
 

GearHead_1

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#10
What causes these to break?
I had mine on car ramps, it was a long way down, when I went to get out I slid down across it and it snapped.
 

hbalek

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#11
Some people have had the passenger side break. The ST we drove in the ST Experience had one.
My passenger side doesn't get nearly as much use so it's still not broken.
 

Autoworker

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#12
So, It turns out my panel wasn't broken. When the tech replaced it, he missed the top tab. It was being held in place until...the front panel broke. Re-installed the side panel (correctly) and Meguivered the front panel in place. I added the lever pic to show the controls can be popped off with a trim tool.
 

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hbalek

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#13
So, It turns out my panel wasn't broken. When the tech replaced it, he missed the top tab. It was being held in place until...the front panel broke. Re-installed the side panel (correctly) and Meguivered the front panel in place. I added the lever pic to show the controls can be popped off with a trim tool.
Turns out mine may not have been broken either. I popped the side piece back in and it's stayed in place since yesterday.
 



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