• Sign Up! To view all forums and unlock additional cool features

    Welcome to the #1 Explorer ST Forum and Explorer ST community dedicated to Explorer ST owners and enthusiasts. Register for an account, it's free and it's easy, so don't hesitate to join the Explorer ST Forum today!


Customer Satisfaction Program 25N17

Messages
388
Reactions
195
Points
37
Location
Massachusetts
Vehicle
2023 ST
#1
Just got this in the mail so FYI for anyone years from now who has a camera issue. I believe this is '20-25 Model year explorers only (at the time of this post) but don't quote me on that.


Why are you receiving this notice: Ford is providing a one-time repair program for your vehicle's rear view camera. Your rear view camera is likely working fine right now, but if it fails within the first 15 years of your vehicle's life, we will replace it once at no cost to you"

What is the effect: If your rear view camera stops working, you may experience a blank or distorted image on the center display screen when the vehicle is in reverse.
 

Messages
3,343
Reactions
1,481
Points
252
Location
Nevada
Vehicle
'20 Raptor, '22 Explorer ST, '14 GT500, '03 F150
#2
Mine has been flawless since the last recall.
 

Polizi212

Member
U.S. Army Veteran
Firefighter/EMT
Messages
130
Reactions
97
Points
27
Location
Ohio
Vehicle
2020 Ford Explorer ST
#3
They did a Software update to my 2020 ST and the rear camera stopped working and the front had distorted colors, they replaced both and it was fine from that point on. I hope to have better luck with my 2026 ST. only time will tell!
 

Explorer ST Posts



Top