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2025 Sound Not Working

Messages
7
Reactions
3
Points
2
Location
Houston, TX
Vehicle
2025 Ford Explorer ST
#1
On a few different random occasions my stereo would not make any noise. None. It didn't matter what source; radio, carplay, siri, etc... no sound at all would come through. The only way to fix it is to turn the car off, open/shut the door, wait 30ish seconds, open/shut door again and then restart. Has anyone else had this issue?
 

Messages
119
Reactions
115
Points
37
Location
SoCal
Vehicle
2025 ST
#2
Mine has done this a couple times, usually after a recent software update.

To quickly reset your system on the fly, press the physical power button 5 times in row. This will soft reset the entertainment system on the 2025+
This fixes the problem for me
 

Last edited:
OP
S
Messages
7
Reactions
3
Points
2
Location
Houston, TX
Vehicle
2025 Ford Explorer ST
Thread Starter #3
Mine has done this a couple times, usually after a recent software update.

To quickly reset your system on the fly, press the physical power button 5 times in row. This will soft reset the entertainment system on the 2025+
This fixes the problem for me
Thanks. I've actually tried the power button 5 times things and it did nothing. There must big a trick to it I am missing.
 

Messages
119
Reactions
115
Points
37
Location
SoCal
Vehicle
2025 ST
#4
There are two options for soft reset, shown below from Ford.

IMG_4459.jpg
 

Messages
2,283
Reactions
2,543
Points
352
Location
Mondovi, WI, USA
#5
I think you need to press the fast forward button while holding the power down. The system should restart after that.
 

Messages
1,899
Reactions
1,612
Points
262
Location
Utah
Vehicle
Exploder
#6
I think you need to press the fast forward button while holding the power down. The system should restart after that.
That's the way it's been on my 2021, but I read somewhere that had changed on the new ones.
 

Messages
21
Reactions
11
Points
2
Location
Palm Beach, FL
Vehicle
Explorer ST 2022, Excursion 2000
#7
This happens to me on my 2022 every once in a while. Very annoying, but if it happens, just do Power button+Fast forward until the display goes off.
 



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