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I would suggest taking it in. But make sure that your dealer has a good service department or you could use a good certified ASE shop.

I would not use that Feb Fab brace. Here are some that are much better. https://store.awrracing.com/2020-2025-awr-racing-ford-explorer-rear-differential-mount/...

one thing that has not been mentioned is to check what version of SYNC that you have. The newest is 23188. If you have an older version, go to the Ford owners website to check for updates. You would need to register your vehicle to do so.

Try resetting the BMS.

I would check about warranty. Cats are covered for 8 years/80,000 miles.

Forum rules require pictures.

So I was at the store earlier with my service dog. The lady in front of me at checkout had about $200 worth of toilet paper in her shopping cart. With an attitude she asked me what type of dog I had. I told her it was my service dog. Then she got real snarky and said, I knew that. What type of...

To be honest, I doubt there is a good way. I have never used mine.

Did the key work to put it in neutral?

I've seen people use the key from your fob.

Use the switch so it can be put into neutral.