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That may a better solution but I only suggested calling Curt as it sounds like their customer service is pretty good. Down side is I did not find a way to call them until Monday and not sure if that meets your needs. Good luck with it. Dale

That's what I was thinking. A lot of them have nation wide connections and they might need it I doubt there are a lot of ST's in the bone yard yet.

Did you try calling Curt about it? I think they are closed now.

Hey Ron, I took that info from the instructions for the controller. They mention some Ford pickups that do that and I'm guessing the Explorer might to. If I remember right, I checked the 7 wire on mine with a test light and I didn't find a hot wire on it. Check page 1 of the instructions and you...

Did you try connecting the trailer to it? Some new vehicles require the trailer be connected to activate the 12V power wire.

It might be worth trying a master reset on your SYNC. GO to Setting/General/MasterReset The acc power must be on to do this.

You have a long way to go. That was only file number 2 out of 12 for me.

The only vehicles I seen that are getting it are the F150 and the Mustang Mach-E.

Looks like you have the Rapid Red that I do. Great looking ride.

About an hour south of you in Mondovi.

I just starting having this issue. Haven't had time to dig into it so far. Has anyone had it resolved from Ford?

New here. I have a 2020 ST Rapid Red. Loving it so far with a little over 5000 miles on it.