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Ford Explorer ST Recall 23S23 360 Degree Camera Stop Sale
- Thread starter St3Ven
- Start date
Got a call from my dealers service department this afternoon and told me that they have a software to load into my car to "update" it due to a recall (for my 2020)..... offered to come to my house and do it tomorrow between 8-12noon, considering I haven't had a single issue with blue screens etc I turned it down, my luck they'll update something and it'll throw me into an issue, meanwhile still waiting for 2023.
We picked up our 2023 ST today (8/9/23). Here is the deal according to our service manager. If you have already purchased the car and it is sitting on their lot, Ford will release the car to you with the temporary software update to get "YOUR" car off of the lot so you can drive it! This temporary update to the software is NOT the final fix but it allows you to drive your car until a fix can be installed. Also, I spoke with the dealership management and they believe Ford will cover the payments for the time the car sat at the dealership waiting for the fix. We will see but rest assured I will be looking for the three payments made on a car we did not have. I am currently checking for "bugs" left over in the temporary update and have found some stupid issues like the remote start works intermittently. Most likely the update brings with it some surprises they need to work out, but at least we can drive the damn thing. The bottom line is if you purchased the car your dealer should be able to release it to you. I hope this helps, please advise.
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Rivertown Ford
7066537420
there is a better post from someone that gave a better explanation of why some people can get their STs. Mine was already at the dealership and we literally signed paperwork on it the night before the recall. So ours was sitting at the dealership the whole time. We weren’t told that the software was a “bandaid” fix but really the screen is so awkward that the backup cam is almost unusable for me. I can’t see the backup image that well without leaning over. In my f150 it’s way bigger of an image. I understand the longer screen but there are better ways to fit those images on that screen. So definitely won’t be using the feature that caused all the hold up. Just my 2 cents.
7066537420
there is a better post from someone that gave a better explanation of why some people can get their STs. Mine was already at the dealership and we literally signed paperwork on it the night before the recall. So ours was sitting at the dealership the whole time. We weren’t told that the software was a “bandaid” fix but really the screen is so awkward that the backup cam is almost unusable for me. I can’t see the backup image that well without leaning over. In my f150 it’s way bigger of an image. I understand the longer screen but there are better ways to fit those images on that screen. So definitely won’t be using the feature that caused all the hold up. Just my 2 cents.
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Well the finance department seemed to get everything to go thru and we were ok with the . monthly payment's.etc. when my wife called Ford credit to inquire about this whole situation the person at Ford credit was actually astonished that it all went thru. We are set up on autopay and I am going that all is good not to f up my credit rating of 831.
The question back to the dealership manager is how my factory warranty is going to be affected. Deer in the headlights look back. So I'm riding miles as we can and then when this an issue we will address as such. This is very risky for the dealership but hey I got a good deal
Just wanted everyone to know they will sell a stop sale vehicle of they need to move a car. Hope everyone has success in their purchase
The question back to the dealership manager is how my factory warranty is going to be affected. Deer in the headlights look back. So I'm riding miles as we can and then when this an issue we will address as such. This is very risky for the dealership but hey I got a good deal
Just wanted everyone to know they will sell a stop sale vehicle of they need to move a car. Hope everyone has success in their purchase
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