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Got a call today

MikeHTally

MikeHTally

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#1
... from the dealer's service department. I'd scheduled a visit on 4/6 for the rear camera recall. They now have a mobile service van and are coming to my office tomorrow to complete the task. No more camera blue-screens and "Backup assist not available ..." messages (fingers crossed).
 

KNTRDR

KNTRDR

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#2
Good luck, I’ve had the recall done two or three times and the problem persists. After the most recent update even the front camera goes blue screen lol.
 

hbalek

hbalek

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KNTRDR said:
Good luck, I’ve had the recall done two or three times and the problem persists. After the most recent update even the front camera goes blue screen lol.
Click to expand...
I've had the side cameras go blue once or twice but never the front camera. Every now and then the rear goes blue for a few seconds and goes back to normal. So I may not do this latest recall because I don't want to make matters worse.
 

bguild

bguild

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#4
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23S02 I guess is the newest one as of 1/27/23, and they just applied that to my IPMB yesterday. I had blue screen rear only and had the dealership replace the camera hardware itself a month ago. At that time, they also did the "last" software update. My issue has been resolved since then with no blue screens. But, I was told since 23S02 is a safety recall they are required to do it to the vehicle. So be careful out there if you really do not want the update. You may get it regardless.
 

2

2manycars4me

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Taking mine in Friday for the Blue Screen of death. Never had a problem with the camera until the latest recall came out and now just about every day when I pull into work or the driveway I get the screen, "Back Up Assit not available". What. a lovely feature Ford has given us. I keep checking the window sticker but haven't found that in the options yet.
 

OP
MikeHTally

MikeHTally

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Thread Starter #6
Well, it lasted only 20 hours or so. Blue-screened twice this morning. Now I have to keep the original appointment.
 

J

JBStrums

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I was told today by my local ford service dept that they are not doing the camera recall as the fix didn’t work. They are waiting on a new fix to be released.

I haven’t had the issue on my ‘21.
 

A

AtlasBlue2022

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#8
Never had any issues on my 22 as well so I wasn’t planning to get it done.
 

OP
MikeHTally

MikeHTally

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Thread Starter #9
JBStrums said:
I was told today by my local ford service dept that they are not doing the camera recall as the fix didn’t work. They are waiting on a new fix to be released.

I haven’t had the issue on my ‘21.
Click to expand...
The appointment is for 4/6. They expect to replace the camera. I think it's actually worse than before.
 

Last edited:
J

JBStrums

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#10
The one my service guy had listed was software only and apparently it doesn’t work. Hopefully with new hardware you’ll be better off. Good luck!
 

OP
MikeHTally

MikeHTally

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Thread Starter #11
Thanks. I have the same thing scheduled for the Mustang on the 13th. Also the air-bag recall. :rolleyes:
 

Lewski

Lewski

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DC Area
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#12
JBStrums said:
I was told today by my local ford service dept that they are not doing the camera recall as the fix didn’t work. They are waiting on a new fix to be released.

I haven’t had the issue on my ‘21.
Click to expand...
I also recieved a call from My Ford dealer saying the camera recall has been canceled .
I original just made a appointment for the end of the month because I had recieved the recall letter direct from Ford .
I never experienced the problems either...Oh well back to the drawing board .
 

OP
MikeHTally

MikeHTally

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Thread Starter #13
Grrr! Turns out the camera "recall" turned my tachometer off. Not "end-of-the-world", but annoying that the "recall" did nothing positive.
 

OP
MikeHTally

MikeHTally

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Not only did the "recall" NOT fix the camera, it turned the tach display off and kept the USB drive from indexing. Grrr!
 

D

Dram789

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#15
MikeHTally said:
Not only did the "recall" NOT fix the camera, it turned the tach display off and kept the USB drive from indexing. Grrr!
Click to expand...
I had the recall done on my 2020 and since it was done issues started happening with my cameras 360 went grey today and no rear parking assist available
 

OP
MikeHTally

MikeHTally

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Thread Starter #16
Kept my appointment this morning -out of the house at 0630, at the dealer at 0650. At 0800, they told me "Ford has stopped authorizing these, waiting for a true fix." (Paraphrasing). "You couldn't let me know sooner?" "We apologize."
 

D

Dram789

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#17
MikeHTally said:
Kept my appointment this morning -out of the house at 0630, at the dealer at 0650. At 0800, they told me "Ford has stopped authorizing these, waiting for a true fix." (Paraphrasing). "You couldn't let me know sooner?" "We apologize."
Click to expand...
Yeah, hopefully they figure out a fix soon cause the only way I’ve been able to fix the issue is turning the vehicle off and on….
 

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