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Remote Features Disabled - almost daily notice

Messages
156
Reactions
86
Points
27
Location
Salem, OR, USA
#1
Hi,

About every other day I get the “remote features disabled” notification in the Ford app even if I have driven the ST in the last 12 hours. I’ve checked the lights, they are on auto, looked at night to see if any internal light are on, nope. Maybe a weak battery?

Searched around and did not find much.

Anyone else had this issue? Thoughts?

Thanks.
 

Messages
71
Reactions
48
Points
17
Location
Lancaster, NY, USA
Vehicle
2021 Explorer Platinum
#2
Experienced the same issue on Tuesday morning. Is it a coincidence that FordPass has an update for Horn & Lights?
I tried the new function, Horn & Lights, Monday evening 3 times and Tuesday morning I have the 'remote features disabled' warning on FordPass.
I remember last year the app was causing battery issues.
 

Messages
55
Reactions
28
Points
17
Location
Hope, BC, Canada
Vehicle
2022 ST
#3
I called Ford about the remote features disabled warning and they said that if I don't drive far and long enough to charge the battery then as a safety measure the app will be disconnected. I stopped worrying about it and maybe I'm driving further now because I haven't been getting it as much. Plus I updated the app. That might help.
 

Rick

Member
U.S. Army Veteran
Law Enforcement
Messages
244
Reactions
160
Points
37
Location
Fort Hood, TX, USA
Vehicle
Rapid Red
#4
I called Ford about the remote features disabled warning and they said that if I don't drive far and long enough to charge the battery then as a safety measure the app will be disconnected. I stopped worrying about it and maybe I'm driving further now because I haven't been getting it as much. Plus I updated the app. That might help.
I called Ford about the remote features disabled warning and they said that if I don't drive far and long enough to charge the battery then as a safety measure the app will be disconnected. I stopped worrying about it and maybe I'm driving further now because I haven't been getting it as much. Plus I updated the app. That might help.
if your battery falls below 12.6 volts Ford pass app will send you a remote features disabled message.
 

hbalek

Active Member
Messages
852
Reactions
470
Points
182
Location
Kensington, MD, USA
#5
if your battery falls below 12.6 volts Ford pass app will send you a remote features disabled message.
Mine needed a new battery at less than 1.5 years or 19,000 miles.
 

Rick

Member
U.S. Army Veteran
Law Enforcement
Messages
244
Reactions
160
Points
37
Location
Fort Hood, TX, USA
Vehicle
Rapid Red
#6
Mine needed a new battery at less than 1.5 years or 19,000 miles.
I have my original battery … my vehicle will be three years old in August I’ve never had any problems
 

hbalek

Active Member
Messages
852
Reactions
470
Points
182
Location
Kensington, MD, USA
#7
I have my original battery … my vehicle will be three years old in August I’ve never had any problems
Lucky you! I have a 11/19 build with new fuel pump at 11,000 miles, new battery at 18,500, new clutch and back camera at 25,000 miles and new rear glass due to peeling defroster element. I have no mods and drive gently daily rarely going over 75 mph.
 

OP
Bryantbjb
Messages
156
Reactions
86
Points
27
Location
Salem, OR, USA
Thread Starter #8
Thanks all for the feedback.
 



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