So this has been an interesting one to chase on our 2025 and it has been happening all year.
Multiple Pixel phones have audio drops outs when connected via AA. This happens with multiple music and podcast apps. It happens almost every song or every couple songs, during podcasts, streams, etc. These dropouts last about 1/2 to 1 second each time. When connected via Bluetooth only, the issue does not occur with the same apps and phones. When same phones are connected via AA on our 2021 F150, no issues at all. When these phones are connected to multiple BT headphones or chromecast, no issues. This should rule out the phones as the issue.
Tested multiple Apple phones and no issues with same apps using Carplay. This should rule out the vehicle hardware as the issue.
I've had the APIM software updated twice this year.
Why would this issue only happen with AA on this vehicle ? Make it make sense.
Multiple Pixel phones have audio drops outs when connected via AA. This happens with multiple music and podcast apps. It happens almost every song or every couple songs, during podcasts, streams, etc. These dropouts last about 1/2 to 1 second each time. When connected via Bluetooth only, the issue does not occur with the same apps and phones. When same phones are connected via AA on our 2021 F150, no issues at all. When these phones are connected to multiple BT headphones or chromecast, no issues. This should rule out the phones as the issue.
Tested multiple Apple phones and no issues with same apps using Carplay. This should rule out the vehicle hardware as the issue.
I've had the APIM software updated twice this year.
Why would this issue only happen with AA on this vehicle ? Make it make sense.
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