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See I didn’t think I need to pay for it because it’s trying to install something, but when I go to that website, it has me enter my vin and then it wants to charge me for updates. So I don’t understand what it’s installing if it’s wanting to charge me. My sync version is up-to-date and the map...

OK, good to know, I’ll just leave the car and let it do its thing. Is it something the car needs to be running for? Or will it install over the air when I’m driving? I never see it do that only when I get home and connect to Wi-Fi.

yeah, then why is it trying to do an update? Yeah, then why is it trying to do an update if it’s actually something I need to pay for? I’m just gonna turn off auto updates and not worry about it. lol.

I am patient. I sit inside for an hour and it “finishes” but then it goes to do it again the next day.

Thanks! It wants to charge me?

Ya I use the apple CarPlay. Works better than factory nav.

Ya I feel like everyday that it pops up, it’s starting from zero. I need to find out how to do the USB update. Where do I go to get the file? 4U5T-14G421-CJG_ 1709610049000.TAR.GZ

But every day that it starts the update, it starts back from zero as it appears on the screen, I’m not sure if that’s actually where it’s starting from because it doesn’t give you a percentage. And I will probably do the same thing and turn auto updates off. I use CarPlay anyway for navigation...

No need to apologize for the duplicate post! I wasn’t sure which place to post it since it’s kind of pretty relevant in both forums. I may have to see how to do the thumb drive update. Because as of now the only time that update wants to start is when I’m at home on Wi-Fi and just sit in the...

Saw your response on the other one, thank you very much!

Sorry to revive an old thread. But I just finally got Sync 3.4 updated. Build 23188. Which I guess is the latest.. But I’m also getting this update and it just sits and sits. In the past these kind of updates will finish, not prompt you, then try the same update again the next day. What is...

Sorry to revive an old thread. But I just finally got Sync 3.4 updated. Build 23188. Which I guess is the latest.. But I’m also getting this update and it just sits and sits. In the past these kind of updates will finish, not prompt you, then try the same update again the next day. What is...

Mine’s luckily covered under warranty (extended), and I’m not having a hard time getting it replaced, I’m just trying to preserve the painted part of the mirror since that’s got paint protection film on it. Based off looking on a parts list, it looks like that is a separate piece to the actual...

Any updates on resolution? Mines doing it now and im Told it’s a whole new mirror- not thrilled since I have PPF and ceramic coating.