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Sport mode seems to more aggressively shift which I think is normal. My issue felt more like a hard jerk/jolt when downshifting in Normal mode and I could smell a burning smell. Anyway, I got the car back and shifting seems smoother. My paperwork says they referred to TSB 20-2337 which I...

So, have an update. I dropped it off 6 days ago and just heard something back. They're saying it's the issue associated with TSB 20-2305. We'll see if it does the job. Here is a link to the TSB if anyone is interested: Ford Motor Company (nhtsa.gov) I'm hoping there isn't any permanent...

Welp. Unfortunately I think I just ran into this issue at 4600 miles. Feels like I'm getting rear ended when coming to a stop around 20-30 mph. Not sure what gear it happens at, but doesn't seem to happen on upshifts, just downshifts. After coming to a complete stop I get a burning rubber or...

I have noticed several areas that rattle. Trying to pin them all down before I take it in. So far, one right above the driver side head (really annoying), the right side passenger where you mentioned (I think I pinned it down to the door lock/unlock peg), and in the third row, the starboard...

Ahh ok, thanks for the info. I bought in May. If I would have bought a few months later I might have had a safer ST. :(

https://www.iihs.org/ratings/vehicle/ford/explorer-4-door-suv/2020 Anyone know why only models built after May 2020 are included?