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Pretty hard to get that trust back once they drop the ball like that. It's all in the details, aim small miss small. Can't blame you a bit, I'd be the same.

I would have stood my ground too on that one. I had a 2020 with no problems. I have a 2023 with minimal problems. Only problem was Ford tanked the stereo with a bad over the air update they wouldn't admit at the time, service bulletin came out later. Had that whole screen replaced, and shut off...

That's no joke. Quality has went in the tank. Maybe they need to hire people that actually know what they are doing, and care. Ford's warranty costs have soared the last few years.

Ford sent out a bad update that tanked mine too. I couldn't update to new software version etc. Really stupid on Ford's part. I went round and round with Detroit and the IT Dept. Long story short it tanked the APIM module. I told Ford's IT Dept. they wrecked it with the garbage update. They said...

They also send you a packet in the mail with all the details about attending.

A little soap and water, or windex on the adhesive side, go slow and use a hair dryer and you'll be a pro at it.

Hats off to you for stepping up so fast. Shipping companies sometimes beat this stuff up. If you haven't already, you might look at 275 lb double wall boxes for heavy shipments. Those boxes can take a beating and still hold up. Little more money, but could save you a lot in the end.

If you do go with loctite. Go with the blue for low torque and just use a drop or 2 which is plenty.

Yeah that's happened to me few times both on my 2020 and 2023. I just clear the message and forget about it. I've never worried about it.

You can do it without FORScan. It's pretty quick to do it. Just google how to turn off seat belt chime on Ford Explorer, and you'll find the sequence to follow. Last time I did it I had to do it twice to hold that setting.

I'd get a mobile paint guy to fix that. They can fix the paint part of it for $100. I've had it done a couple times over the years on different vehicles. You'll never know it happened.

Keep us updated. I really want to know how this turns out. I hope it gets resolved soon for you.

That's what happened to mine too. They replaced the APIM and all was good. My dealer had to order it, and it came in 2 days from Memphis. They had lots of them in stock. I strongly suggest after they replace it to disable automatic updates from Ford in your settings.

I was told by Ford, not the dealer. You can't update date it by Wifi, after the bad update they sent out they put a block on doing that. If you can get it updated to the new version, def turn off automatic updates. You're under warranty so all else fails, you'll get a new APIM and you're done...

Are you still under warranty? I just went thru this whole fiasco a while ago. Ford, not the dealer told me they put a block on updating the new version by Wifi. They finally told me they sent out a bad update. I won't even say what I said to them after that etc., but it wasn't very nice, and...

I just went thru this whole thing several weeks ago with my 2023. Wouldn't update to the new version for me, took it the dealer and they tried. Gave them all kinds of error codes. Per Ford when they get the error codes they then replace the APIM under warranty. Works perfect now, and I took it...

FYI, Ford will extend your lease with no hesitation. If you order a new one towards the end of your lease, you can extend it till it comes in. I extended my lease on my 2020 twice.

Thanks for all the advice, and the link. I'm gonna update it this weekend and hopefully all is well.

I connected to my wifi last night. Searched for updates, 15-20 minutes later still searching. Couldn't find update.

I started having issues a couple weeks ago. It defaults back to home screen even though I had it on audio screen when I shut it off. Always used to stay there. I have 5 pages of preset stations, goes back to 2 after I shut the vehicle down. I have to change the settings every time, they will not...