• Sign Up! To view all forums and unlock additional cool features

    Welcome to the #1 Explorer ST Forum and Explorer ST community dedicated to Explorer ST owners and enthusiasts. Register for an account, it's free and it's easy, so don't hesitate to join the Explorer ST Forum today!


What are the next steps after ordering at the dealership?

Fly Ty

Member
Law Enforcement
Messages
118
Reactions
44
Points
27
Location
NY / NJ
Vehicle
2025 Ford Explorer ST
#1
Hello all. I placed an order at the dealership on 3/11/24. On 3/18/24, the sales manager sent me some sort of order summary, showing the vehicle I ordered, the options I chose and the price. I’ve read that some people have received email confirmation from Ford after placing their order. Is this normal? I know at some point a vin will be available. What are the steps that you’ve experienced when placing your orders.
 

Messages
86
Reactions
96
Points
17
Location
JAX, FL
Vehicle
25 Explorer ST & 21 F150 PB
#2
You should get updates in your ford account.

1712568954957.png
 

OP
Fly Ty

Fly Ty

Member
Law Enforcement
Messages
118
Reactions
44
Points
27
Location
NY / NJ
Vehicle
2025 Ford Explorer ST
Thread Starter #3
You should get updates in your ford account.

View attachment 22563
Ok thanks. I created the Ford account on my own so I’m not sure if it’s connected to the order I placed at the dealership. For now it doesn’t show me anything but maybe because it’s too soon.
 

Jamo

New Member
U.S. Air Force Veteran
Messages
24
Reactions
17
Points
2
Location
Aurora, IL, USA
#4
Happy to report that I got my VIN and estimated build date of June 10th. So here is hoping that is actually the case and it doesn't get super delayed.
 

OP
Fly Ty

Fly Ty

Member
Law Enforcement
Messages
118
Reactions
44
Points
27
Location
NY / NJ
Vehicle
2025 Ford Explorer ST
Thread Starter #5
Happy to report that I got my VIN and estimated build date of June 10th. So here is hoping that is actually the case and it doesn't get super delayed.
Nice, congratulations! Did the dealership call you with the VIN or did you get an email from Ford? I’ve heard people say both things. Also, when did you place your order?
 

Messages
225
Reactions
218
Points
37
Location
Michigan
#6
If a VIN number is not available yet, you won't hear anything from Ford or the dealer. You just wait and check from time to time. I ordered a new 25' ST the day ordering opened up a few weeks ago and there are no updates available until a VIN for your vehicle becomes available.
 

OP
Fly Ty

Fly Ty

Member
Law Enforcement
Messages
118
Reactions
44
Points
27
Location
NY / NJ
Vehicle
2025 Ford Explorer ST
Thread Starter #7
If a VIN number is not available yet, you won't hear anything from Ford or the dealer. You just wait and check from time to time. I ordered a new 25' ST the day ordering opened up a few weeks ago and there are no updates available until a VIN for your vehicle becomes available.
I was asking how he received his vin. From the dealership or Ford. I know there’s nothing you can do without the vin. I ordered my 25 ST on 3/11.
 

Jamo

New Member
U.S. Air Force Veteran
Messages
24
Reactions
17
Points
2
Location
Aurora, IL, USA
#8
Nice, congratulations! Did the dealership call you with the VIN or did you get an email from Ford? I’ve heard people say both things. Also, when did you place your order?
My sales guy called me (dealer). I worked with him on my last st order and has been awesome.
 

OP
Fly Ty

Fly Ty

Member
Law Enforcement
Messages
118
Reactions
44
Points
27
Location
NY / NJ
Vehicle
2025 Ford Explorer ST
Thread Starter #9
My sales guy called me (dealer). I worked with him on my last st order and has been awesome.
Nice! Hopefully I’ll hear something soon.
 

OP
Fly Ty

Fly Ty

Member
Law Enforcement
Messages
118
Reactions
44
Points
27
Location
NY / NJ
Vehicle
2025 Ford Explorer ST
Thread Starter #10
My sales guy called me (dealer). I worked with him on my last st order and has been awesome.
I contacted the dealership and received my VIN yesterday. Build date of 6/24. Ordered on 3/11.
 

Ez2plz

New Member
Messages
2
Reactions
0
Points
1
Location
Chester,NH
Vehicle
2014 XLT Ford Explorer
#11
Happy to report that I got my VIN and estimated build date of June 10th. So here is hoping that is actually the case and it doesn't get super delayed.
Thats awesome! my build date for my 2025 Explorer ST V6/twin Turbo is same week out of Chicago, I'll.....destine for Salem, Nh.
Now I just need to get the window sticker, as I am an X-Plan member, but will take all advice to get any insentives or rebates,ect along the way....
 

Last edited:
Messages
1
Reactions
0
Points
1
Location
New Hampshire
Vehicle
2025 Explorer ST
#12
Does anyone know what the on hold status could mean? I'm wondering if some parts aren't available and my ST is partially built. This was a dealers stock order that I purchased last week. Hoping to get it by the end of June, but the on hold status has me thinking it may be longer.

1717127035715.png
 

Ez2plz

New Member
Messages
2
Reactions
0
Points
1
Location
Chester,NH
Vehicle
2014 XLT Ford Explorer
#13
Mines in for a June 10 start build, ST-V6/Twin Turbos. White but couldn't afford the 5k black roof that has a full sunroof in the middle of it. Don't get that cost,....wtf?
 



Top