• Sign Up! To view all forums and unlock additional cool features

    Welcome to the #1 Explorer ST Forum and Explorer ST community dedicated to Explorer ST owners and enthusiasts. Register for an account, it's free and it's easy, so don't hesitate to join the Explorer ST Forum today!


windshield replacement - go with Ford? or aftermarket?

Toadster

Toadster

Member
Law Enforcement
#1
Messages
307
Reactions
180
Points
37
Location
Folsom, CA
Vehicle
'23 ExST, '17 Raptor, '16 FoST, FFR Cobra
#1
my wife is on a trip and sent me this pic - yikes!

IMG_7794.jpg

I'd like to use Ford to replace it so we can get the OEM quality windshield with the cool Explorer logo, but unsure if insurance will cover - we usually use Safelite to replace windshields
 

Jeppo

Jeppo

Member
#2
Messages
454
Reactions
228
Points
37
Location
Davidson County, NC
Vehicle
2021 ST
#2
Safelite will also quote you on the OEM glass if you ask. I found the service used by local Ford dealers and they were cheaper than Safelite. I paid extra for the Ford glass and am satisfied.
 

OP
Toadster

Toadster

Member
Law Enforcement
Thread Starter #3
Messages
307
Reactions
180
Points
37
Location
Folsom, CA
Vehicle
'23 ExST, '17 Raptor, '16 FoST, FFR Cobra
Thread Starter #3
oh cool, will need to check that!
 

Chamorro85

Chamorro85

Member
#4
Messages
412
Reactions
184
Points
37
Location
Round Lake, IL USA
Vehicle
'21 Explorer ST
#4
Most insurance has glass coverage included. It's a separate deductible as well. Had one windshield replaced by Geico and then one repaired, twice. The repairs cost me nothing out of pocket. Construction trucks were terrible in Jersey.
 

OP
Toadster

Toadster

Member
Law Enforcement
Thread Starter #5
Messages
307
Reactions
180
Points
37
Location
Folsom, CA
Vehicle
'23 ExST, '17 Raptor, '16 FoST, FFR Cobra
Thread Starter #5
yep I've had several windshields replaced, repaired - but these newer ones on the Explorer are really nice - I am checking with Safelite and they do seem to have an OEM quality replacement
 

I Bleed Ford Blue

I Bleed Ford Blue

Active Member
U.S. Navy Veteran
#6
Messages
641
Reactions
424
Points
182
Location
Ohio
Vehicle
23 Rapid Red Explorer ST
#6
I had mine replaced by safelite and I requested an OEM ford windshield, and that is what I got. I even got lucky and they put in one with the windshield de-icer in the glass.
 

W

White2022ST

New Member
#7
Messages
13
Reactions
1
Points
2
Location
Lincoln, NE
Vehicle
2022 Ford Explorer ST
#7
I Bleed Ford Blue said:
I had mine replaced by safelite and I requested an OEM ford windshield, and that is what I got. I even got lucky and they put in one with the windshield de-icer in the glass.
Click to expand...
Damn I didn’t even know they made them like that
 

I Bleed Ford Blue

I Bleed Ford Blue

Active Member
U.S. Navy Veteran
#8
Messages
641
Reactions
424
Points
182
Location
Ohio
Vehicle
23 Rapid Red Explorer ST
#8
Yeah, the de-icer was standard on the ST in 2020, then ford started their typical de-contenting and it disappeared in 21 and not only did they remove the heating element but they removed the entire harness that it plugged into.
 

OP
Toadster

Toadster

Member
Law Enforcement
Thread Starter #9
Messages
307
Reactions
180
Points
37
Location
Folsom, CA
Vehicle
'23 ExST, '17 Raptor, '16 FoST, FFR Cobra
Thread Starter #9
whoa - got a quote from safelite, it's $946 to replace with OEM glass -WTF? I've never had to pay more than $100 for a windshield through insurance
 

I Bleed Ford Blue

I Bleed Ford Blue

Active Member
U.S. Navy Veteran
#10
Messages
641
Reactions
424
Points
182
Location
Ohio
Vehicle
23 Rapid Red Explorer ST
#10
go thru your insurance and tell them you want OEM glass. you should only have to pay the difference.
 

OP
Toadster

Toadster

Member
Law Enforcement
Thread Starter #11
Messages
307
Reactions
180
Points
37
Location
Folsom, CA
Vehicle
'23 ExST, '17 Raptor, '16 FoST, FFR Cobra
Thread Starter #11
it was submitted to my insurance through safelite
 

Cajun Heat

Cajun Heat

1000 Post Club
#12
Messages
1,012
Reactions
505
Points
212
Location
Katy, TX, USA
Vehicle
2022 Explorer ST
#12
Toadster said:
it was submitted to my insurance through safelite
Click to expand...
That is pretty high. What insurance company?

I always keep the added "windshield replacement" supplemental just for those instances.
 

OP
Toadster

Toadster

Member
Law Enforcement
Thread Starter #13
Messages
307
Reactions
180
Points
37
Location
Folsom, CA
Vehicle
'23 ExST, '17 Raptor, '16 FoST, FFR Cobra
Thread Starter #13
its USAA
 

Cajun Heat

Cajun Heat

1000 Post Club
#14
Messages
1,012
Reactions
505
Points
212
Location
Katy, TX, USA
Vehicle
2022 Explorer ST
#14
Toadster said:
its USAA
Click to expand...
I'd reach out to USAA directly to see why.

Good luck getting it covered and getting a factory replacement.
 

OP
Toadster

Toadster

Member
Law Enforcement
Thread Starter #15
Messages
307
Reactions
180
Points
37
Location
Folsom, CA
Vehicle
'23 ExST, '17 Raptor, '16 FoST, FFR Cobra
Thread Starter #15
have to wait till 8am to contact them... here's the breakdown.... insane

Parts and labor $400.00
Recalibration $450.00
Nationwide lifetime warranty $0.00
Recycling
$39.99
Mobile service $49.99
Subtotal $939.98
Sales tax $26.17
Total $966.15

I checked and I have a $1k deductible for windshield replacement :(
 

Cajun Heat

Cajun Heat

1000 Post Club
#16
Messages
1,012
Reactions
505
Points
212
Location
Katy, TX, USA
Vehicle
2022 Explorer ST
#16
Toadster said:
have to wait till 8am to contact them... here's the breakdown.... insane

Parts and labor $400.00
Recalibration $450.00
Nationwide lifetime warranty $0.00
Recycling
$39.99
Mobile service $49.99
Subtotal $939.98
Sales tax $26.17
Total $966.15

I checked and I have a $1k deductible for windshield replacement :(
Click to expand...
There you go, high deductible. Sorry man.
 

OP
Toadster

Toadster

Member
Law Enforcement
Thread Starter #17
Messages
307
Reactions
180
Points
37
Location
Folsom, CA
Vehicle
'23 ExST, '17 Raptor, '16 FoST, FFR Cobra
Thread Starter #17
called safelite, i guess the quote was submitted WITHOUT OEM glass, so I had them remedy this - will see what USAA comes back with...
 

OP
Toadster

Toadster

Member
Law Enforcement
Thread Starter #18
Messages
307
Reactions
180
Points
37
Location
Folsom, CA
Vehicle
'23 ExST, '17 Raptor, '16 FoST, FFR Cobra
Thread Starter #18
yeah, it's $1k deductible now... oof
 

E

Eljaber

Member
#19
Messages
69
Reactions
21
Points
7
Location
Chicago IL
Vehicle
2022 Explorer ST
#19
Back in the spring, my wife's ST got a rockchip on the way back home from TX. Our insurance has $0 out of pocket for replacement glass, so I made a schedule with Safelite. I inquired about getting an OEM one and they said sure, but, they have to order it and there is no ETA on when it can arrive, as they did not have any in stock right now. So far no issues with the aftermarket glass and everything works as expected.
 

mycbtech

mycbtech

Member
#20
Messages
239
Reactions
143
Points
37
Location
Sacramento, CA
Vehicle
2022 ST
#20
recalibration is kind of a joke. the camera doesnt sit on the glass nor do any of its connections. if its OEM glass you are getting the same transparency as you had before so its not like the camera system needs to be calibrated for the new transparency. the only time you need recalibration is if the car has been in an accident or they knock the camera when taking/replacing the glass.
 

You must log in or register to reply here.

Explorer ST Posts



Top