Recent content by Ed from Charlotte

My 2023 has 29K miles after 16 months. Just had to have my strut caps replaced. Otherwise, rides smooth.

I have 29K miles on my 2023 and and had the same clunking noise at low speeds. Ford dealer is going to replace the strut caps. Glad I noticed the noise.

Hey Ed, where did you purchase your Explorer I bought mine at Cloninger Ford in Morganton. They offered a lifetime power train warranty.

Thanks. I’m sending this to my dealer and taking it in.

Thanks..this is very helpful. My dealer is great so I’m taking this in ASAP.

I had a horrible screeching noise through my left front speaker after a car wash. I turned off my audio, waited a few minutes, turned my vehicle off and on, and the sound disappeared. I’m guessing this is a short as this is the second time I’ve had this happen after a car wash. Anyone have any...

It was firmware only. They checked the hardware and connections but they were OK.

Capital Ford in Charlotte. They recently started a mobile/pickup service for warranty issues. I was very persistent so that probably helped.

Do dealers ever use ForeScan? You'd think Ford Engineering would figure this out.

Local dealer came to my house and completed the recall. It took about 2 hours toto check the hardware and re-program.

Update on Hands Free Liftgate: Finally got a local dealer to try and fix my liftgate. Long story short, they picked up my ST and provided me a loaner. After 2 1/2 weeks, the dealer could not get it to work. They replaced all the parts, reprogrammed, and still nothing. I'll get my ST back...

I took it to a dealer and they fixed the foam pieces that hold the moonroof bar in place. Thank God they didn't need to take apart my moonroof. My ST now has a VERY quite ride.

Update: Ford dealer replaced my APIM and I now have the new Sync version. Mine is under warranty and surprisingly, the dealer picked up my ST, fixed it, and dropped it off within 6 hours.